LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Assistant Store Manager
Please provide a type of job or location to search!
SEARCH

Assistant Store Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
NS
ASSISTANT STORE MANAGER
Professional Summary

Results-oriented Assistant Store Manager offering 4 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Professional sales-focused manager with 4years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance. Accomplished Assistant Manager with 4 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Order management
  • Goals and performance
  • Relationship building and management
  • POS systems operations
  • Vendor management
  • Operations
  • Staff Supervision
  • Merchandising expertise
  • Training
  • Stock management
  • Order processing
  • Product and service sales
  • Customer experience
  • Cost Control
  • Customer Relations
  • New-Hire Training
  • Staff Management
Work History
09/2019 to CurrentAssistant Store ManagerMcDonald's | Williamsburg, VA
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Monitored security and handled incidents calmly.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Served as floating manager-on-duty, MOD, to cover shift shortage.
  • Conducted store inventories once per quarter.
  • Promoted to Assistant Manager after only 12 months with company.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Provided current employees options for additional training opportunities.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
05/2016 to 06/2017Department ManagerMcDonald's | Newport News, VA
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
03/2015 to 05/2016Shift ManagerMcDonald's | Newport News, VA
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School DiplomaPhoebus High School, Hampton, VA
06/2017Business Administration And ManagementHamburger University, Chicago, IL
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • McDonald's

School Attended

  • Phoebus High School
  • Hamburger University

Job Titles Held:

  • Assistant Store Manager
  • Department Manager
  • Shift Manager

Degrees

  • High School Diploma
    06/2017 Business Administration And Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Store-Assistant-Store-Manager-resume-sample

Store Assistant Store Manager

Pier 1 Imports

Topeka, Kansas

Store-Manager/-Assistant-Store-Manager-resume-sample

Store Manager/ Assistant Store Manager

Bath and Body Works

Sault Sainte Marie, Michigan

Assistant-Store-Manager-resume-sample

Assistant Store Manager

Sacramento, California

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.