LiveCareer-Resume

assistant store manager resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA 94105
:
Professional Summary
Accomplished Assistant Store Manager with more than 8 years working in retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating positive working environment.
Skills
  • Sales
  • Goals And Performance
  • Staff Management7
  • Scheduling
  • Product And Service Sales
  • Staff Supervision
  • Budget
  • Cash register
  • Closing
  • Clients
  • Excellent customer service
  • Delivery
  • Direction
  • Documentation
  • HR
  • Instruction
  • Inventory
  • Mentoring
  • Merchandising
  • MOD
  • Performance reviews
  • Policies
  • Promotion
  • Quality
  • Rapport
  • Receiving
  • Sales
  • Scheduling
  • Staff Management7
  • Staff Supervision
  • Staffing
  • Well-organized
Education
Post University Waterbury, CT Expected in 05/2021 Bachelor : Business Management - GPA :
Work History
Eastern Mountain Sports - Assistant Store Manager
Peterborough, NH, 05/2019 - 03/2020
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Rotated merchandise and displays to feature new products and promotions.
  • Served as floating manager-on-duty, MOD.
  • Created training modules in partnership with HR for new hires.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Supervised team of 150 employees and provided feedback on performance.
Hy-Vee - Beauty Manager
Springfield, MO, 03/2014 - 05/2019
  • Gathered and analyzed sales and performance data to set and strategize on departmental goals.
  • Researched and assessed new products to develop effective merchandising and promotion plans.
  • Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
  • Recruited, hired and trained product consultants in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consistently received positive performance reviews from guests.
Conmed Corporation - Department Supervisor
Annapolis, MD, 10/2011 - 03/2014
  • Handled cash register, returns and refunds.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Campbells - Shift Supervisor
Middlesex, NJ, 09/2008 - 08/2009
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
Stop And Shop - Customer Service Department Head
City, STATE, 06/2006 - 09/2008
  • Trained new associates on cash register operations including opening, and conducting customer transactions.
  • Assisted customers by answering questions and fulfilling requests.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted customers with locating and choosing merchandise in any store department.
Work History
JCPenney - Assistant Store Manager
Manchester, CT 05/2019 - 03/2020
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Rotated merchandise and displays to feature new products and promotions.
  • Served as floating manager-on-duty, MOD.
  • Created training modules in partnership with HR for new hires.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Supervised team of 150 employees and provided feedback on performance.
Sephora Inside JCPenney - Beauty Manager
Farmington, CT 03/2014 - 05/2019
  • Gathered and analyzed sales and performance data to set and strategize on departmental goals.
  • Researched and assessed new products to develop effective merchandising and promotion plans.
  • Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
  • Recruited, hired and trained product consultants in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consistently received positive performance reviews from guests.
JCPenney - Department Supervisor
Meriden, CT 10/2011 - 03/2014
  • Handled cash register, returns and refunds.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Cvs Pharmacy Inc - Shift Supervisor
Meriden, CT 09/2008 - 08/2009
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
Stop And Shop - Customer Service Department Head
Meriden, CT 06/2006 - 09/2008
  • Trained new associates on cash register operations including opening, and conducting customer transactions.
  • Assisted customers by answering questions and fulfilling requests.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted customers with locating and choosing merchandise in any store department.
Skills
  • Budget, cash register, closing, clients, excellent customer service, delivery, direction, documentation, HR, instruction, inventory, mentoring, merchandising, MOD, performance reviews, policies, promotion, quality, rapport, receiving, Sales, Scheduling, Staff Management7, Staff Supervision, staffing, well-organized
  • By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    Your data is safe with us

    Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

    Resume Overview

    School Attended

    • Post University

    Job Titles Held:

    • Assistant Store Manager
    • Beauty Manager
    • Department Supervisor
    • Shift Supervisor
    • Customer Service Department Head

    Degrees

    • Bachelor

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in:As seen in: