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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

Experienced manager with a demonstrated history of 18+ years in management, visual merchandising and sales. Proven history of building relationships with satisfied customers and contribute to overall company success. Dedicated to apply knowledge in executive management and district manager roles.

Skills
  • Store management
  • Relationship building and management
  • Customer Service
  • Goals and performance
  • Oral and written communication
  • Training
  • Visual merchandising
  • Driving results
  • Store operations
  • Loss prevention
Experience
Assistant Store Manager, 12/2014 － 09/2019Lacoste － Troy, MI
  • Responsible for overall store performance. Coached the entire team to drive sales while maintaining personal relationships with their clients, reviewed associates daily and by week on their performance and goals, provided excellent customer service and product knowledge to all clients, and maintained a perfect store with strong visual execution
  • Strong training skills with selling, hiring, and knowledge about the Lacoste culture with policy and procedure
  • Leader with strong operational skills and guidelines in all departments and always willing to learn new things and lead by example
  • Granted with the Customer Service department of responsibility for the store, and was held responsible for general store manager duties
  • Created a powerful impact with our product with competitors to keep and maintain our clientele for the store
Assistant Manager/Brand Coach, 08/2012 － 12/2014Talbots － Troy, MI
  • Created a store environment which provided a superior and upscale customer experience, while developing and training a strong selling team for the highest volume store in Michigan. Demonstrated excellent leadership skills and a high level of enthusiasm to motivate store associates for total store achievement
  • Strong drive and passion for selling and a professional overall store experience in high volume store. Communicated professionally and in a timely manner with customers, associates, and corporate partners. Assisted with store events and worked closely with our district manager
  • Maintained consistent selling and service standards through training as a Brand Coach, and have strong organizational skills to multitask in a faced pace environment
  • Strong background and experience with clients and personal shopping appointments, while keeping in close contact and use of their Talbots Charge Card
  • Promoted to a higher position as the acting store manager role when SM was on medical leave
Assistant Manager of Sales, 10/2007 － 10/2012Arden B. － Troy, MI
  • Assisted the store manager with overall store performance while exceeding sales, training associates, and working closely with instruction of our district manager
  • Provided a strong selling experience in charge of training associates with their clients books and excellent customer service standards
  • In charge of visual updates, promotions and signage, and store moves on a daily basis. I was granted to relocate and help our other location for visual success when needed
  • Performed all duties on the sales floor and in charge of creating customer relationships with our rewards program
Electronics Specialist/Photo Lab, 06/2002 － 10/2007Target － Rochester Hills, MI
  • Maintained and exceeded store sales in the department and surrounding areas of the store, created a personalized shopping experience with my guests and in charge of opening up credit accounts with the Target Charge card. Reported and worked closely with the manager on duty in high volume store
  • In charge of store setup and visuals, promotions and signage for ad setup, set new releases within the department, and very knowledgeable of all products new and current
  • Flexible to rotate between departments when needed and willing to learn all positions
  • Worked and ran the photo lab within Target through a company called Qualex prior to my electronics and sales floor promotion
Education and Training
2008Oakland Community College － Auburn Hills, MIAssociates DegreeBusiness Administration And Management
2003Rochester High School － Rochester Hills, MIHigh School Diploma
Awards & Promotions
  • Outstanding Performance at Talbots, 2012. #3 in the district for opening Talbots Credit Cards and #2 in the district for building client relationships
  • Promotion to acting manager of Talbots. The store manager was in absence for an extended period of time, and was granted this with less than one month of being hired into the company
  • Certificate Of Recognition - Outstanding Performance and Dedicated Service. Lacoste USA, Oct 2017
  • Lacoste Store Performance Award - Exceeding Sales vs LY. Jan 2018, Increase in conversion 2014/2016-2018
  • Lacoste Selling Achievement - VP of Sales from Lacoste. Jan 2018
Additional Information
  • Impressive writing and typing skills
  • Entry level experience with Microsoft Word, Office, and Excel software
  • Runs self made photography business with strong clientele base
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Resume Overview

Companies Worked For:

  • Lacoste
  • Talbots
  • Arden B.
  • Target

School Attended

  • Oakland Community College
  • Rochester High School

Job Titles Held:

  • Assistant Store Manager
  • Assistant Manager/Brand Coach
  • Assistant Manager of Sales
  • Electronics Specialist/Photo Lab

Degrees

  • Associates Degree Business Administration And Management
    High School Diploma

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