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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.

Pragmatic Assistant Store Manager delivering exemplary sales and marketing skills. Bilingual and effective in working with peers, sales associates and upper management.

Customer service-oriented professional with enthusiastic personality and skills in building come back relationship with customers and a pleasant environment to shop. Ready to apply experience in all areas in retail position with exciting organization.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Skills
  • POS systems operations
  • Stock management
  • Records management
  • Billing
  • Merchandising
  • [Software] expertise
  • Sales strategies
  • Records maintenance
  • Sales techniques
  • Customer relations
  • Issue resolution
  • Creating store processes
  • Driving business growth
  • Customer outreach
  • First Aid/CPR
  • Supervision
  • Security systems
  • Planning and coordination
  • Invoice generation
  • Inventory management
  • Relationship development
  • Process improvement
  • Problem resolution
  • Team management
  • Customer service
Experience
Assistant Store Manager|Mejuri - Los Angeles , CA|05/2020 - Current
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Construction Maintenance Worker 1|Wegmans Food Markets - Mantoloking , NJ|10/2012 - 05/2019

Assisted Charleston County citizen in the proper place to put Garbage, Trash, Recyclables, Televisions and other electronic waste, tires, metal and chemical.

My site was the Wadamalaw Island site but i went to Mclellanville, Awendaw, Edisto, Adams run, and Hollywood sites as need.

I had to keep my site clean and safe for the citizens while they were there.

  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
Cashier|Easy Shop - City , STATE|02/2012 - 10/2013
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Received payments for [Product or Service] and issued receipts.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Education and Training
Valley Head High School||City|05/1995GED
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Completeness
  • Formatting
  • Length
  • Typos

Resume Overview

School Attended

  • Valley Head High School

Job Titles Held:

  • Assistant Store Manager
  • Construction Maintenance Worker 1
  • Cashier

Degrees

  • GED

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