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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Employs excellent leadership skills and multi-tasking strengths.Hard working and energetic manager with more than 4 years leading dynamic sales in fast-paced markets. Accomplished management professional specializing in creating, launching and operating retail locations. Motivated Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.

Highlights
  • Customer- and service-oriented
  • Loss prevention comprehension
  • Store operations
  • POS systems knowledge
  • Retail inventory management
  • Accurate cash handling
  • Strong interpersonal skills
  • Energetic
Accomplishments

Promoted to assistant manager after only 2 years of employment. Fulfilled all supervisory duties when Store Manager was on vacation.Routinely helped as many as 600 customers each day in a high-volume retail outlet.



Experience
Assistant Store Manager, 03/2009 to 2014
 Monro Muffler Brake & Service – Newington, CT,

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Design and implemented customer satisfaction metrics. Stocked and restocked inventory when shipments were received.Managed accounting operations, account reporting and reconciliations.Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.
Education
Certificate of completion: Automotive Technology, Expected in 2011
 American River College - Sacramento, CA
 GPA:

High School Diploma: General Education, Expected in 2002
 Encina High School - Sacramento, CA
 GPA:

Graduated with Honors, Student government representative, 4.0 GPA

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Resume Overview

School Attended

  • American River College
  • Encina High School

Job Titles Held:

  • Assistant Store Manager

Degrees

  • Certificate of completion
  • High School Diploma

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