Employs excellent leadership skills and multi-tasking strengths.Hard working and energetic manager with more than 4 years leading dynamic sales in fast-paced markets. Accomplished management professional specializing in creating, launching and operating retail locations. Motivated Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
Promoted to assistant manager after only 2 years of employment. Fulfilled all supervisory duties when Store Manager was on vacation.Routinely helped as many as 600 customers each day in a high-volume retail outlet.
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Design and implemented customer satisfaction metrics. Stocked and restocked inventory when shipments were received.Managed accounting operations, account reporting and reconciliations.Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.
Graduated with Honors, Student government representative, 4.0 GPA
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