Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Problem-Solving
Team Building and Leadership
Administrative Management
Decision Making
Team Leadership
Budget Control
Customer Service Management
Resource Allocation
Goal Setting
Financial Statement Review
Experience
Assistant Store Manager, 11/2021 to Current National Coatings & Supplies – Saint Peters, MO,
Oversaw aspects of maintenance, inventory and daily activity management.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assessed, optimized and elevated operations to target current and expected demands.
Built proactive and productive relationships with business agents to maintain operational efficiency.
Administrative Assistant, 02/2020 to 07/2021 Eide Bailly – Oklahoma City, OK,
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Senior Executive, 06/2019 to 12/2019 Vodafone – Düsseldorf, DE,
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
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