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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Professional Summary

Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs.

Accomplished Assistant Store Manager with more than 4 years working in retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating positive working environment.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills.

Accomplished Assistant Manager with 4 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Relationship building and management
  • Order management
  • Goals and performance
  • POS systems operations
  • Customer Relations
  • Sales expertise
  • Training
  • Product and service sales
  • Customer experience
Work History
Assistant Store Manager, 03/2019 to 12/2019
Company Name – City, State
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Supervised team of 15-20 employees and provided feedback on performance.
  • Trained and managed associates in customer service and sales techniques.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Monitored security and handled incidents calmly.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Conducted store inventories once per quarter.
Produce Clerk, 10/2018 to 12/2019
Company Name – City, State
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Cleaned shelves and restocked with food and other merchandise when product was running low.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Maintained safe, neat and clean working environment at all times.
  • Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Completed prep work on pre-packaged vegetables and fruits.
Cleaning Technician, 01/2017 to 08/2018
Company Name – City, State
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Dismantled, cleaned and replaced light fixtures.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Established andmaintained clean and comfortable environments in Medical buildings by vacuuming, cleaning windows and dusting.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
  • Wiped down tabletops, chairs and condiment containers.
Assistant Store Manager, 10/2015 to 01/2018
Company Name – City, State
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Coached team on effective upselling and cross-selling methods.
  • Monitored employee performance and developed improvement plans.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed 15 Part-Time sales associates successfully in fast-paced environment through proactive communication and positive feedback.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Interviewed, hired and trained many staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained records related to sales, returns and inventory availability.
  • Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma: 06/2016
Tacony Academy Charter High School - City, State
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Resume Overview

School Attended

  • Tacony Academy Charter High School

Job Titles Held:

  • Assistant Store Manager
  • Produce Clerk
  • Cleaning Technician

Degrees

  • High School Diploma : 06/2016

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