, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Energetic Stocker with 2-year background stocking shelves for various companies. Courteous and cordial individual with expertise in shipping and receiving and conducting physical inventories. Provides exceptional customer service and assists customers in locating and selecting the best products. Detail-oriented stocker with 2-year background working in fast-paced environments. Proficient in unpacking and breaking down merchandise cartons and pallets. Distributes merchandise to designated locations while monitoring stock levels and tags and organizes items for inventory purposes.
Skills
Stock management
Sales strategies
Customer relations
Issue resolution
Customer Service
Supervision and training
Sound judgment
Excellent sense of direction
Route management
Defensive driver training
Lifts up to 150 pounds
Local routes understanding
Exceptional written and verbal communication skills
Local Delivery
Courteous and polite demeanor
Experienced manual transmission driver
Time management skills
Responsible driver
Dependable and reliable
Perfect attendance record
Comfortable with overnight runs
Experience
09/2019 to CurrentAssistant Store ManagerNorcal Cannabis | San Francisco, CA,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
Assisted customers by locating items and loading heavy purchases in vehicles.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Greeted customers and retrieved requested products to drive satisfaction.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Restocked shelves with current merchandise in attractive displays to promote sales.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Blocked and faced all products on shelves and displays to meet company policies.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Palletized merchandise for easy movement to sales floor locations.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
09/2019 to 02/2021Fedex Delivery DriverCleveland Brothers Equipment Company | Erie, PA,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled merchandise in accordance with product handling standards.
Operated delivery vehicles 5 days per week, averaging 200 miles on road and 65+ customers served.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivered rush merchandise on tight schedules to meet customer targets.
Completed daily pre-trip inspection checklist before first delivery.
Answered customer questions regarding shipments.
Resolved customer complaints and adjusted orders.
Navigated and operated 26-foot truck to deliver 65+ deliveries per day.
06/2017 to 09/2019Yard AttendantJet Aviation Us | Opa Locka, FL,
Inspected 40 cars a day for damages
Uploaded pictures for customer viewing
Logged information details for auction bidding
Cleaned vehicles to run through auction
01/2011 to 06/2017Aircraft CleanerLaz Parking | Aurora, CO,
Removed exterior exhaust stains and washed down aircraft's structural parts.
Removed trash from receptacles and seat pockets and replenished aircraft supplies.
Washed, disinfected and restocked lavatories to meet usage demands.
10/2010 to 06/2017Valet DriverTexas Valet Professionals | City, STATE,
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Notated damages to vehicles to reduce exposure to risk and lawsuits.
Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Positioned barricades and gates to maximize traffic flow through parking lot.
Directed drivers to parking spots.
Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Education and Training
Expected in 05/2007High School Diploma | Nimitz High School, Houston, TXGPA:
Expected in | Sam Houston State University, Huntsville, TXGPA:
Expected in | ITT Technical Institute , Houston, TX, GPA:
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