Assistant Store Manager Resume Example Arbys

ASSISTANT STORE MANAGER

Summary

Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.

Responsive team leader with strong Managementbackground combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and a positive attitude.

Skills

POS systems operations
Records management
Sales techniques
Merchandising
Customer relations
Issue resolution
Sales strategies

Creating marketing plans
Security Systems
Organization
Team Building
Safety Inspections
Invoice Generation
Inventory Management

Experience

General Manager, 08/2017 － 04/2020Arbys － Phoenix, AZ

Assessed, optimized and elevated operations to target current and expected demands.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Achieve quarterly sales, budget, and other targeted goals.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Monitored cash intake to eliminate discrepancies.
Met demanding business targets with high efficiency and smooth performance.
Encouraged, trained and disciplined employees to maximize performance.
Motivated and led team members to work together to achieve targets.
Strategized long-term business needs while generating guest relations feedback for process improvements.
Placed new inventory orders and oversaw correct restocking procedures.
Created coverage and individual employee strengths to produce effective team schedules.

General Manager, 02/2007 － 04/2016Little Caesars － Phoenix, AZ

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Designed sales and service strategies to improve revenue and retention.
Formalized operational systems and procedures by developing and introducing employee handbooks, detailed job descriptions, and work-flow plans.
Implemented merchandising plans to drive profitability, collaborating with the visual merchandising team to develop a strategy.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, and profits.
Improved profit by 10% through upselling, cost control and managing scheduled labor.

Education and Training

Phoenix Community College － Phoenix, AZGED

Accomplishments

Shirt Manager of the Month 2019

Sudden Impact reward

Certifications

ServSafe

Resume Overview

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Assistant Store Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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