Assistant Store Manager Resume Example
Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.
Responsive team leader with strong Managementbackground combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and a positive attitude.
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- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Achieve quarterly sales, budget, and other targeted goals.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Monitored cash intake to eliminate discrepancies.
- Met demanding business targets with high efficiency and smooth performance.
- Encouraged, trained and disciplined employees to maximize performance.
- Motivated and led team members to work together to achieve targets.
- Strategized long-term business needs while generating guest relations feedback for process improvements.
- Placed new inventory orders and oversaw correct restocking procedures.
- Created coverage and individual employee strengths to produce effective team schedules.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Designed sales and service strategies to improve revenue and retention.
- Formalized operational systems and procedures by developing and introducing employee handbooks, detailed job descriptions, and work-flow plans.
- Implemented merchandising plans to drive profitability, collaborating with the visual merchandising team to develop a strategy.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
- Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, and profits.
- Improved profit by 10% through upselling, cost control and managing scheduled labor.
Shirt Manager of the Month 2019
Sudden Impact reward
- ServSafe
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Resume Overview
School Attended
- Phoenix Community College
Job Titles Held:
- General Manager
Degrees
- GED
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