Assistant Store Manager Resume Example
Accomplished Assistant Store Manager seeking further Management experience who is skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Results-oriented Assistant Store Manager offering 14 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Cross-trained, multi-functioning professional. Keenly equipped to handle training and development of employees, business reporting, time-keeping management, and on-call float for shift shortages.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Rotated merchandise and displays to feature new products and promotions
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Developed and managed employee schedules, balancing individual requests and requirements with business needs
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Answered questions about store policies and concerns to support positive customer experiences
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries
- Created and implemented incentive initiative for on-the-job safety and achieved over 2 years of no Workers' Compensation claims
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices
- Performed as integral staff member in streamlining opening and closing procedures
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
- Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Opened and closed store independently when needed and prepared nightly bank drop for manager
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
- Educated customers on promotions to enhance sales
- Trained team members in successful strategies to meet operational and sales targets
- Answered questions about store policies and concerns to support positive customer experiences
- Assisted customers by answering questions and fulfilling requests
- Educated staff on strategies for handling difficult customers and challenging situations
- Returned change and currency and processed debit and credit card payments with 100% accuracy rate
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management
- Managed timely and effective replacement of damaged or missing products
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Created and enforced detailed organization processes to increase quality service standards
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Blocked and faced products on displays and shelves in accordance with company policy
- Goals and performance
- POS systems operations
- Cost Control
- Systems and software programs
- Product and service sales
- Staff Management
- Sales expertise
- Employee scheduling
- Merchandising expertise
- Training
- Sales growth
- Stock management
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Resume Overview
School Attended
- Bradley Central High School
Job Titles Held:
- Assistant Store Manager
- Key Holder
- Lead Stocker
Degrees
- High School Diploma
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