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Assistant Store Manager Resume Example

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JB
ASSISTANT STORE MANAGER
Professional Summary

Hardworking and dependable automotive professional with 9 years in maintaining and repairing diverse vehicles using advanced manual and mechanical skills. Collaborate with customers and other mechanics to understand problems and plan repairs. Focused on maximizing customer satisfaction with dependable, expert service. Eager to contribute to team success through hard work, attention to detail and excellent organization skills. Motivated to learn, grown and excell in the automotive industry.

Skills
  • Staff Supervision
  • Product and Service Sales
  • Inventory Control
  • Store Management
  • Cleaning
  • Cash Register Operation
  • Store Operations
  • Product Knowledge
  • Goals and performance
  • New-Hire Training
  • Employee scheduling
  • Customer experience
  • Vendor management
Work History
05/2018 to CurrentAssistant Store ManagerValvoline Instant Oil Change | Cleveland, TN
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Provided leadership to technicians and managed day-to-day operations, distributing work assignments, tracking work status and resolving issues.
  • Kept shop areas neat, clean and free of safety hazards.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Supervised and mentored team members and facilitated daily service operations to drive business growth.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
  • Managed over 50 customer services per day.
10/2015 to 12/2017Parts Sales ManagerAutoZone | Belleview, FL
  • Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Maintained clean working environments according to clean room standards.
  • Provided outstanding customer service.
02/2012 to 09/2015Diesel TechnicianUnited States Marine Corps | Marine Corps Base Camp Lejeune, NC
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Documented findings and all actions taken.
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Completed warranty services and submitted required paperwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
12/2012 to 09/2015Combat Marksmanship CoachUnited States Marine Corps | Marine Corps Base Camp Lejeune, NC
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Created boardroom multimedia presentations including video and text-sync'd depositions for enhanced understanding.
  • Analyzed department documents for appropriate distribution and filing.
  • Observed other instructors and lectures, gathering valuable techniques to be implemented into future lectures and courses.
  • Tested students on the materials that were presented in workshops and classes.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
Education
05/2011High School DiplomaForest High School, Ocala, FL
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Resume Overview

Companies Worked For:

  • Valvoline Instant Oil Change
  • AutoZone
  • United States Marine Corps

School Attended

  • Forest High School

Job Titles Held:

  • Assistant Store Manager
  • Parts Sales Manager
  • Diesel Technician
  • Combat Marksmanship Coach

Degrees

  • 05/2011 High School Diploma

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