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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary
  • Experienced inventory professional offering advanced understanding of documentation, receiving processing and storage procedures. Talented in training, motivating and directing teams. Maintains optimal inventory levels and solves routine and complex problems independently.
  • Goal-oriented Inventory Manager with solid history of success operating lean, efficient departments. Maintains current and thorough records. Improves processes, team functions and structures in order to remain agile in dynamic market conditions.
  • Punctual manager professional bringing more than 28 years of experience. Diligent in updating records, inspecting shipments and resolving discrepancies. Effectively rotate stock to minimize spoilage and obsolescence.
  • Experienced logistics professional versed in all operational and financial aspects of fleet management, quality control, inventory control and customer service Personable Warehouse Manager focused on promoting employee engagement, loyalty and morale through effective leadership and communication.

Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer delivery.

Skills
  • SOP creation
  • Transaction management
  • Maintaining product levels
  • Reporting processes
  • Team development
  • Budget controls
  • Mentoring and training
  • Inventory management
  • Packing and scanning orders
  • Inventory control
  • Employee development and management
  • Works well independently
  • Natural leader
  • Map reading and navigation skills
  • Inventory control procedures
  • Decisive
  • LTL knowledge
  • Flexible schedule
  • Warehouse and fulfillment
  • Safe driverces
  • Exceptional problem solver
Experience
Assistant Store Manager
Gainesville, VAGreat Gatherings/Mar 2016 to Jan 2020
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Coached and developed store associates through formal and informal interactions.
General Manager
Winchester, VAHHGregg/Jul 2013 to Mar 2016
  • Designed sales and service strategies to improve revenue and retention.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed talent acquisition and oversight for over 15 internal/external placements.
  • Diminished financial discrepancies, monitored quotes, production and material planning and bank reconciliations.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Managed scheduling for 15 employees to ensure optimal productivity.
  • Consistently complied with company policies and government regulations.
  • Set sales budget for all prime costs, loss of goods and controllables to improve cash flow.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Saved costs by managing shrink processes and inventory levels for corrective action planning.
Inventory Manager
Martinsburg, WVBest Buy/May 2001 to May 2012
  • Allocated resources and set schedules after analyzing product usage to maximize coverage.
  • Directed cycle counts every day and full audits every year.
  • Authored, updated and monitored compliance with standard operating procedures.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Trained staff on material handling processes to reduce shipping times.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Adhered to company audit rules during inventory counts with 99% accuracy.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Managed day-to-day shipping and receiving, typically overseeing more than 50 packages in 24-hour period.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Education and Training
Some College (No Degree): Culinary ArtsEsscofier Culinary AcademyOnline
High School DiplomaMiddletown High SchoolJun 1993Middletown, MD
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Resume Overview

Companies Worked For:

  • Great Gatherings
  • HHGregg
  • Best Buy

School Attended

  • Esscofier Culinary Academy
  • Middletown High School

Job Titles Held:

  • Assistant Store Manager
  • General Manager
  • Inventory Manager

Degrees

  • Some College (No Degree) : Culinary Arts
    High School Diploma

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