Assistant Store Manager Resume Example
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ASSISTANT STORE MANAGER
Summary
Reliable and hardworking familiar with working alone or with a team. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.
Forward-thinking Assistant GM with proven operations and team leadership abilities devoted to empowering employees and moving businesses forward to meet new and dynamic market demands. Bringing years of related experience, decisive nature and strategic planning expertise.Responsive to changing business demands with adaptable and strategic approaches. Performance-driven and industrious with innovative mentality focused on driving company success.
Friendly individual with 15 years of food service and management experience into professional position in AZ. Developed and trained employees, maintained critical standards for food quality and negotiated vendor contracts. Diligent about consulting with department leaders, vendors and team members to understand requirements and implement proactive solutions. Positive, upbeat and resourceful team player.Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in organized record keeping and client relations.
Skills
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Experience
11/2014 - 04/2016
7-Eleven, Inc. － Medford , ORAssistant Store Manager
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Improved efficiency through supervising daily staff assignments and tasks
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
- Encouraged professional growth and talent development in associates to increase performance in all areas
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Trained 30 employees in inventory practices, POS systems and product knowledge, contributing to increase in customer satisfaction ratings
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Conducted performance reviews to organize training and development for staff
- Minimized waste through expense tracking and effective cost control strategies
- Decreased costs by negotiating with vendors and suppliers for better prices
- Processed credit and debit card payments and returned proper change for cash purchases
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
- Achieved sales, budget and other targeted goals
- Promoted and supported strong relationships with local community organizations in surrounding area
- Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times
- Coached and developed store associates through formal and informal interactions
- Mentored team on effective upselling and cross-selling techniques
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism
- Built proactive and productive relationships and business agents
04/2016 - 02/2019
Hyatt Hotels Corp. － Siesta Key , FLAssistant General Manager
- Developed and implemented promotions
- Collaborated with chefs and cooks to plan menus for special events and occasions
- Enhanced team engagement and performance with daily updates and informational meetings
- Collected food, wine and appetizer orders from patrons and promoted upsell items
- Assessed customer needs and requirements to effectively provide product pricing
- Encouraged, trained and disciplined employees to maximize performance
- Planned and updated menus to capitalize on changing trends in customer preferences
- Boosted customer satisfaction ratings by resolving issues quickly
- Disciplined and maintained staff of 25 to provide hospitable, professional service reflecting business initiatives
- Supported servers by preparing specialty drinks for patrons in all areas of establishment
- Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets
- Placed new inventory orders and oversaw correct restocking procedures
- Secured positive customer experiences while executing effective quality assurance practices
- Strategized long-term business needs while generating guest relations feedback for process improvements
- Worked with management to plan and implement special events to boost customer numbers and profits
- Met demanding business targets with high efficiency and smooth performance
- Limited utility, equipment, labor and food expenses by implementing cost-control strategies
- Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules
- Motivated and led team members to work together to achieve targets
- Managed store cash intake with high accuracy and prepared daily bank deposits
- Maintained tight financial controls with highly accurate daily registers
02/2019 - 04/2019
Hyatt Hotels Corp. － Sunnyvale , CAAssistant General Manager
- Met demanding business targets with high efficiency and smooth performance
- Strategized long-term business needs while generating guest relations feedback for process improvements
- Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets
- Encouraged, trained and disciplined employees to maximize performance
- Monitored cash intake to eliminate discrepancies
- Motivated and led team members to work together to achieve targets
- Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules
- Planned and updated menus to capitalize on changing trends in customer preferences
- Developed and deepened community partnerships to create mutually-beneficial relationships and build new revenue channels
- Maintained physical and computer file systems
- Placed new inventory orders and oversaw correct restocking procedures
- Enhanced team engagement and performance with daily updates
- Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans
- Assessed customer needs and requirements to effectively provide product pricing
- Maintained tight financial controls with highly accurate daily registers
- Identified customer needs and delivered relevant product solutions and promotions
- Regularly updated computer systems with new pricing
- Managed store cash intake with high accuracy and prepared daily bank deposits
- Secured positive customer experiences while executing effective quality assurance practices
04/2019 - Current
Smithfield Foods, Inc. － Newtown , MOInventory Control Manager
- Conducted monthly, quarterly and yearly inventories of warehouse stock
- Reviewed and executed supply chain transfers for purchase orders
- Defined warehouse policies, inventory requirements and replenishment guidelines for inventory items
- Set up delivery of distillate materials to arrive in time for production start date
- Attended meetings and assisted fellow planning staff to maintain proper workflows
- Performed routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal and external customers
- Documented production information showing volume produced
Education and Training
05/2004
New Glarus High SchoolCity, StateHigh School Diploma
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Resume Overview
School Attended
- New Glarus High School
Job Titles Held:
- Assistant Store Manager
- Assistant General Manager
- Inventory Control Manager
Degrees
- High School Diploma
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