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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

Goal-driven Assistant Store Manager with 8-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Attentive Assistant Store Manager offering over 8 years working in customer service industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.

Pragmatic Assistant Store Manager delivers exemplary sales and marketing skills to retail environment. Resourceful approach to working with peers, sales associates and upper management to promote organizational effectiveness. Detail-oriented focus on promoting effective sales, marketing and CRM opportunities.

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Skills
  • POS systems operations
  • Records management
  • Sales Techniques
  • Stock management
  • Customer relations
  • Workforce Management
  • Customer Service
  • Merchandising
  • Quality control
  • Warehouse operations
  • Stockroom procedures
  • PowerPoint
  • 50 words per min
  • Proofreading
  • Workers' compensation knowledge
Experience
Assistant Store Manager - Kentucky fried chicken (Indianapolis, IN)October 2019 - December 2020
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Coached and developed store associates through formal and informal interactions.
Picker Packer - Amazon (Indianapolis, IN)February 2020 - July 2020
  • Assembled cartons, crates and containers.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
Assistant General Manager - Taco Bell (Indianapolis, IN)February 2018 - October 2019
  • Efficiently met business targets to provide streamlined operations performance.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Motivated and led team members to work together to achieve targets.
  • Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
  • Limited utility, equipment, labor and food expenses by implementing cost-control strategies.
  • Monitored cash intake to eliminate discrepancies.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Oversaw problem resolution to increase CRM and bolster overall client satisfaction.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
Shift Leader - Popeyes Louisiana Kitchen (Indianapolis, IN)September 2013 - February 2018
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Delegated tasks to employees and monitored activities and task completion.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Assisted with performance reviews to identify areas of improvement.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
Education and Training
GEDApril 2014IndyPendence Job Corps, Indianapolis, IN
  • Completed continuing education in business administration
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Resume Overview

Companies Worked For:

  • Kentucky fried chicken
  • Amazon
  • Taco Bell
  • Popeyes Louisiana Kitchen

School Attended

  • IndyPendence Job Corps

Job Titles Held:

  • Assistant Store Manager
  • Picker Packer
  • Assistant General Manager
  • Shift Leader

Degrees

  • GED

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