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assistant store manager resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Exceptional customer care professional who addresses inquiries and resolves problems as they arise.
Skills
  • Word processing
  • 40 WPM typing speed
  • MS Windows proficient
  • Exceptional communication skills
  • Creative problem solver
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Cash flow management
  • Credit card processing
  • Professional and mature
  • Articulate and well-spoken
  • Accurate and detailed
  • Flexible
  • Independent worker
  • Works well under pressure
  • Dedicated team player
Education
Pelham High School Pelham, Alabama Expected in 2002 High School Diploma : - GPA :
Work History
Brighton Collectibles - Assistant Store Manager
San Antonio ~ Huebner Oaks Center, TX, 04/2001 - 03/2005
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Described product to customers and accurately explained details and care of merchandise.
  • Answered an average of 25 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Handled daily heavy flow of paperwork and cooperated with the accounting on invoicing and shipping problems.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Department Of Veterans Affairs - Loan Specialist
Toledo, OH, 07/2005 - 05/2006
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing customer information. 
  • Composed effective accounting reports summarizing accounts payable data.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Created daily and weekly cash reports for accounting management.

Chase Learning Center - Infant/Preschool Teacher
City, STATE, 09/2005 - 08/2011
  • Organized social and educational activities for students according to age. 
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Department of Human Resources Minimum Standards and Guidelines. 

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Resume Overview

School Attended

  • Pelham High School

Job Titles Held:

  • Assistant Store Manager
  • Loan Specialist
  • Infant/Preschool Teacher

Degrees

  • High School Diploma

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