Assistant Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Dedicated with more than  years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Results-driven determined to exceed company sales goals. Leverages financial and marketing education to make smart purchasing and merchandising decisions. Personable,respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems.
Team Builder Customer Service Skills Customer Complaints Sales Professional Detailed Oriented
Reliable Time Management Skills Task Focused Dependable Fast Learner
01/1999 to 09/2013
Assistant Store Managerlowes Home Improvement – 5365 State Highway 23, Oneonta N.Y. Lowes Home Improvement 1/15/1999 - 9/12/2013. Recruited by Lowes ,accepted due to compensation package, Being salary and commission. So my career began at lowes putting it together literally piece by piece, opening a new store in Medford L.I.. My sales there exceeded all goals and standards set by the company. After eighteen months I was asked to go to the Garden City store to help out. I stayed there six months. I then transferred to open up the Newburgh lowes . After six months in the sales position I was asked to apply for the Sales Manager position.This positions responsibilities were to meet all Sales goals, Sales Specialist criteria, Order Management, follow up, calling customers, weekly Sales Specialist meetings, and validating upcoming POS, and promotions starting and ending.There for two years, then moved over to open the Chester N.Y. Lowes. I stood there until 2010, I came up to Oneonta because they needed a Sales Manager.Immediately I took on the task of increasing the Benchmarks for EPP and Credit Applications, after just two months we jumped from next to last in the division to being first. My Sales associates in I was there for three years . My responsibilities were as follows. Sales, training, counseling, hiring, safety, store condition, inventory shrink and control. Validating deposits, performance reviews,receiving and delivery validation, creating positive team work and making sure associates were being productive, also communicating all company policy and procedures and guidelines. Also responsible for opening and closed the building.
01/1997 to 12/1998
Kitchen/Bath SpecialistHome Depot – Selden, NY
Increased sales volume by [10%] in less than  years. Generated repeat business through exceptional customer service. I worked with walk in customers, as well as contractors. Used the 20/20 computer system to give a graphic image of what the customers Kitchen or Bath will look like after completion. Also worked to help in other area's of the store , during down time.
06/1980 to 06/1997
Owner/Operator7-Eleven Franchise – Holtsville, 11742, NY
Managed staff of  sales associates, and [ 1] assistant manager.Assigned employees to specific duties to best meet the needs of the store.Reordered inventory when it dropped below predetermined levels.Counted cash drawers and made bank deposits.Hired, trained and evaluated personnel in sales and marketingExamined merchandise to verify that it was correctly priced and displayed.Planned budgets and authorized payments and merchandise returns.Scheduled and led weekly store meetings for all employees.Reported to the district manager regarding all store and staff issues.Conducted store inventories once per quarter.Generated repeat business through exceptional customer service.
Increased sales volume by % in less than  years.
High School Diploma: Academic Diploma Lafayette H.S. - Brooklyn, N.Y.
Associate of Science: Business Administration Phoenix University -