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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

Personable [Job Title] with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills
  • Flexible schedule
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Excellent customer service skills
  • Work well with limited to no supervision
  • Excellent customer service
  • POS systems operations
  • Stock management
  • Records maintenance and management
  • Customer relations
  • Customer Service
  • Workforce Management
  • Merchandising
  • Active listening
  • Reliable and trustworthy
  • Firearms handling
  • Police training
  • Combat training
  • Security operations
  • Problem resolution
  • Team building
  • Friendly, positive attitude
Experience
The Buckle, Inc. | Bartlett , KSAssistant Store Manager11/2015 - Current
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Coached and developed store associates through formal and informal interactions.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Oversaw POS operations and cash management to reduce errors.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Jefferson Health | Bucks County , PAWork Study Student06/2017 - 06/2018
  • I properly handled personally identifiable information of veterans that visited the office. I was responsible for keeping the veteran's personally identifiable information and documents securely from outside personal.
  • I served as the receptionist and guided veterans to the most appropriate department.
  • I kept accountability for every veteran that entered the office.
  • I assisted the Vocational Rehabilitation Counselors with filing any necessary paperwork into the proper folder.
  • I made copies of numerous documents suck as service treatment records for compensation claims and reimbursement documents to better support the counselors with their work.
  • I am responsible for dispersing the mail every day to the appropriate counselor as well as making sure the mail was sent off at the end of the day.
  • This included a transmittal sheet to account for all documents sent to or from the office by mail.
  • I handled telephone and in-person inquiries for the Compensation and Vocational rehabilitation Benefits Counselors.
  • I called veterans to inform and remind them of their upcoming appointments with the Vocational Rehabilitation Counselors and to answer any questions they may have had about the appointment.
Department Of The Air Force | Fort Meade , MDNurse and Kennel Tech02/2016 - 03/2017
  • I kept the cages and hospital clean at all times.
  • Made sure all supplies were well stocked and ordered any that the hospital was low on.
  • I insured that the nurses and doctors had everything they needed at any given time.
  • I assisted the doctors with any procedures they would need me for.
  • Made sure all owners were always informed with what was going on with their pets at all times and answer any questions I was able to.
  • I made sure all patients were in healthy and in stable conditions at all times and informed the doctors of any changes with the patient.
  • I checked every patient out of the hospital to ensure paperwork was done properly and to make sure to answer any questions the owners had about any treatments the patient needed after they left.
  • I was responsible fo making sure every transaction was done properly and no mistakes were made.
  • Maintained clean and orderly play yards, kennels and cages.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Walked animals outside for potty breaks 3 times per shift to avoid accidents in play areas and on bedding.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
United States Air Force | City , STATESecurity Forces Officer05/2010 - 07/2015

I was responsible for keeping the base and its personal safe.

It was my job to make sure the base, all important assists and its personal were safe and secure by being vigilance to all and any threats to the base.

It was my job to make sure to keep the peace on the base.

I was responsible to make sure all personnel on the base were not violating any laws or disrupting the peace on and around the base perimeter.

I was also positioned with the armory.

I had to keep inventory of over 1,500 military equipment to include different weapons, ammunitions, explosives, night vision goggles and other equipment.

I had to make sure to keep it my area clean and organized at all times.

I was responsible for making sure all weapons were clean properly and were not damaged.

I had to make sure that everything was ready for use at all times in case of emergency situations.

Operated speed measuring, drug and alcohol and breath test devices to promote driving safety.

Detected and reported unauthorized personnel and activities.

Provided oversight, guidance and assistance to commanders with industrial security programs.

Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.

Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.

Exhibited highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities.

Maintained composure and charisma in highly stressful situations within physically demanding environments.

Education and Training
Oklahoma State University | CityAssociate's Degree in General Studies, Accounting2017
United Sates Air ForceCompleted coursework for U.S. Air Force Security Forces Tech School2010
United States Air ForceCompleted Coursework For Basic Military Training2010
Bartlet High SchoolHigh School Diploma2008
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
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  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Oklahoma State University
  • United Sates Air Force
  • United States Air Force
  • Bartlet High School

Job Titles Held:

  • Assistant Store Manager
  • Work Study Student
  • Nurse and Kennel Tech
  • Security Forces Officer

Degrees

  • Associate's Degree in General Studies, Accounting
    Completed coursework for U.S. Air Force Security Forces Tech School
    Completed Coursework For Basic Military Training
    High School Diploma

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