LiveCareer-Resume

assistant store manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Studious and passionate professional with extensive knowledge of teaching all aspects of cosmetology using modern methodologies. Successful at maintaining positive relationships with students to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail.

Skills
  • Positive student engagement
  • Effective listening
Education and Training
St John's University Jamaica, NY, Expected in 01/1997 Associate of Science : Law - GPA :
Redken Artist Training Redken, Expected in 08/2018 : - GPA :
Redken Store Educator Redken, Expected in 08/2018 : - GPA :
Experience
Natural Grocers - Assistant Store Manager
Highlands Ranch, CO, 02/2022 - Current
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Coached and developed store associates through formal and informal interactions.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Fantastic Sams - Regional Educator
Woburn, MA, 08/2018 - 02/2022
  • Developed lessons, activities and materials to cover required course material.
  • Maintained safe, clean, and organized classroom environment.
  • Instructed students individually and in groups, utilizing various teaching methods.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
  • Attended in-service training and professional development courses to stay on top of policy and education changes.
  • Differentiated instruction according to student skill level.
  • Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
  • Maintained calm, positive classroom environment through gentle discipline and enthusiastic attitude to encourage learning and studying among student.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Designed curriculum, lesson plans and instructional materials for classroom teaching.
  • Explored foundational learning concepts with students through hands-on activities, videos and class discussions.
  • Promoted sales through education by promoting products
  • Taught a number of different classes including techniques, business and theory
Children's Place - Stylist Manager
Plymouth Meeting, PA, 05/2014 - Current
  • Handled customer issues to satisfaction by listening to complaints and offering effective solutions.
  • Built and maintained strong clientele base by portraying professional image and presenting exceptional services.
  • Set goals, prioritized tasks and held staff accountable for daily duties.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Scheduled employees and oversaw customer appointment calendar.
  • Scheduled employees and made sure all shifts had adequate coverage.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Handled staff development, budgeting and supply ordering.
  • Consistently recognized by management for providing superior customer service.
  • Arranged, shaped, trimmed and colored hair to achieve desired effect.
  • During tenure, hired, developed and managed more than 10 staff.
  • Developed new revenue streams by using social media accounts and strategic marketing activities to entice customers to try salon services.
Overstock.Com - Stylist
Kansas City, KS, 01/1999 - 05/2014
  • Kept work area clean and neat to stay productive.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Provided comprehensive hair treatments for various types of hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Cut and styled natural, artificial, colored or textured hair.
  • Colored, cut and installed extensions according to referenced photo and desired outcome.

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Resume Overview

School Attended

  • St John's University
  • Redken Artist Training
  • Redken Store Educator

Job Titles Held:

  • Assistant Store Manager
  • Regional Educator
  • Stylist Manager
  • Stylist

Degrees

  • Associate of Science

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