Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Talented Assistant Store Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Skills
POS systems operations
Stock management
NCR expertise
Records management
Issue resolution
Customer relations
Sales strategies
Merchandising
Leadership development
Driving business growth
Managing retail build outs
Store growth planning
Team management
Team building
Problem resolution
Inventory management
Business operations
MS Office
Supervision
Relationship development
Customer service
Operational improvement
Planning and coordination
Administrative support
Process improvement
Experience
Assistant Store Manager, 01/2017 - Current Vail Resorts – Broomfield, CO,
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Coached and developed store associates through formal and informal interactions.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Transporter, 06/2015 - 12/2016 Pacific Medical Centers – Tukwila, WA,
Logged key information regarding each trip, including mileage, fuel and hours on road.
Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
Kept transportation operations in compliance with company, legal and safety requirements.
Organized delivery schedules and provided customers with timely updates.
Reported maintenance and repair needs for transportation vehicles and equipment.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Coached and developed store associates through formal and informal interactions.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Promoted and supported strong relationships with local community organizations in surrounding area.
Assessed, optimized and elevated operations to target current and expected demands.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education and Training
High School Diploma: , Expected in 05/1998 - Lewisville High School - Lewisville, TX GPA:
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