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Assistant Store Manager resume example with 7 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Strategic Manager with 7 years of experience leading and overseeing A sales team and Type business activities. Strong history of devising precise and targeted business operations plans, managing Type areas, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and Type initiatives while leading quick and efficient attainment of objectives.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading Type employees to complete Type tasks. Dedicated to efficient conflict resolution and excellent Type services.

Skills
  • Recruitment
  • Team Leadership
  • Training and Development
  • Conflict Resolution
  • Operations management
  • Employee scheduling
  • Effective leader
  • Efficient multi-tasker
  • Staff training/development
  • Coaching and mentoring
  • Verbal and written communication
  • Sales expertise
  • Exceptional interpersonal communication
Education
Everest University - Tampa Tampa, FL Expected in 08/2013 Associate : Computer And Information Sciences - GPA :
Work History
Advance Auto Parts - Assistant Store Manager
Central Falls, RI, 01/2019 - Current
  • Coached Number sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings Number%.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Interviewed, hired and trained Number staff associates and equipped to comply with company policies and procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Rotated merchandise and displays to feature new products and promotions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Supervised and evaluated staff of Number including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Firstservice Residential - Interim General Manager
Oviedo, FL, 11/2020 - 05/2021
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Held weekly meetings with Job titles to identify techniques to overcome sales obstacles.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Kt&G - Sales Representative
Rome, GA, 06/2014 - 01/2019
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Conducted troubleshooting and diagnostic procedures on customer devices.
  • Recommended new products and services to customers.
  • Exceeded established sales goals and increased client retention by Number%.
  • Fostered close-nit partnerships with customers to uncover and meet specific goals.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Coached Number sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings Number%.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Trained and mentored Number new sales representatives.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Helped resolve client problems quickly with superior customer service.

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Resume Overview

School Attended

  • Everest University - Tampa

Job Titles Held:

  • Assistant Store Manager
  • Interim General Manager
  • Sales Representative

Degrees

  • Associate

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