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assistant store manager resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Results-oriented Assistant Store Manager working on increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Fluent in French
  • Fluent in Arabic
  • Product demonstrations
  • Upselling strategies
  • Customer satisfaction
  • Product promotions
  • Store opening and closing
  • Sales expertise
  • Sales Goals
  • Inventory Control
  • Cross-Selling
  • Product Knowledge
  • Store Management
  • Sales orientation
  • Good listening skills
Work History
Assistant Store Manager, 08/2021 - Current
Advance Auto Parts Charleston, SC,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Retail Sales Consultant, 10/2020 - 08/2021
At&T Dearborn, MI,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Determined solutions for clients promptly and professionally.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Exceeded sales goals by 70% utilizing exemplary customer service skills.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Assisted customers by answering questions and fulfilling requests.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Supported loss prevention goals by monitoring shopper behavior.
Tutor Mentor, 08/2019 - 06/2020
Total Wine Richmond, TX,
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Taught and assisted students in such areas as Math and Physics, creating tailored lesson plans and study guides on subject matter.
  • Provided early intervention assistance to struggling students.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Met with students and discussed educational goals and expectations.
  • Taught students remotely via pre-recorded and live video sessions.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Integrated technology into sessions to further enhance student learning.
  • Educated students on study tips and exam strategies.
  • Provided homework assistance using specific curriculum and materials.
Cashier, 03/2019 - 08/2019
Taco Bell Corporate City, STATE,
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Completed inventory counts and ordered merchandise.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
Education
Bachelor of Science: Mechanical Engineering, Expected in
-
California State Polytechnic University, Pomona - Pomona, CA
GPA:
Status -
Associate of Arts: Social Sciences, Expected in 06/2020
-
Riverside City College - Riverside, CA
GPA:
Status -
High School Diploma: , Expected in 05/2018
-
College Des Soeurs - Lebanon,
GPA:
Status -
Certifications

CRLA certified- International tutor certification

Goethe german A1 certification

DELF french certified

Cambridge English certification

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Resume Overview

School Attended

  • California State Polytechnic University, Pomona
  • Riverside City College
  • College Des Soeurs

Job Titles Held:

  • Assistant Store Manager
  • Retail Sales Consultant
  • Tutor Mentor
  • Cashier

Degrees

  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

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