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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Seeking a full-time management position to contribute my management knowledge, work experience, along with ethics.
Core Qualifications
Retail Supervisor Power Jack/Fork Lift Stocking/Receiving Food Service/Deli Meat Slicer Typing Handing Paper Work Properly
Experience
2015 to Current Assistant Store Manager Aids Healthcare Foundation | Falls Church, VA,

    • Oversee store operations including merchandizing and inventory
    • Manage customer services and administrative aspects of the job
    • Monitor sales benchmarks
    • Train employees for customer management duties
    • Prepare and transmit daily bookkeeping
    • Manage daily banking duties
    • Assume store manager responsibilities when necessary
    • Develop employee work schedules






09/2014 to 2015 Customer Service Representative Ryder System | Binghamton, NY,
• Greet customers as they arrive and ask to provide any kind of assistance
• Provide information on the company’s products and services
• Escort customers to their aisles of choice and help them locate products
• Assist in choosing items when prompted by the customer
• Provide product demonstrations
• Provide information on after sales services and warranties
• Take customers’ orders on the telephone and in person
• Ensure that all orders are placed in the order database and delivered to the customer in a timely fashion
• Assist in managing discrepancies and complaints
• Manage logs and reports for goods sold
• Record and maintain customer information
• Oversee loading and unloading of items on trucks
• Stock shelves and rotate items on a periodic basis
• Walk customers through the purchasing process in order to expedite procedures
• Function as a liaison between customers and the company’s departments
• Provide pricing information to customers
• Provide information on daily deals and discounts
• Prepare customer and productivity reports for the benefit of supervisors

11/2012 to 11/2014 Overnight Grocery Clerk Kroger | Anchorage, AK,

• Deal with incoming stock deliveries during the night by assisting in unloading trucks

• Sort out received items and make piles according to types of materials

• Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered

• Ensure that any excess materials are placed in storage rooms

• Handle stock inventory and make sure that it is accurate by rechecking it

• Ensure that items are marked properly before they are sent to the sales floors

• Place price tags on items and ensure that barcodes are correctly placed

• Stock shelves with items by making sure that items are brought forward

• Clean and dust items and shelves

• Follow company rules and protocols governing top product placement activities

• Assist customers shopping during night hours by providing them with product information

• Accompany customers to required shelves and provide them with price and expiry information

• Ensure that no damaged or expired items are placed on shelves

• Gather shopping carts and baskets and ensure that they are in good working order

• Report any damages to shelves, carts or baskets to the supervisor on immediate basis


08/2009 to 2012 Grocery Clerk Kroger | Everett, WA,

• Greet customers as they arrive in the grocery section of the supermarket

• Inquire customers’ needs and assist them in making purchases

• Guide customers to the right aisle or shelve in order to assist with purchasing activities

• Provide grocery related information to customers

• Ensure that all shelves are properly stocked with the right items

• Make sure that all shelves and items are dusted and neatly arranged

• Handle inventory control procedures by ensuring proper inventory levels

• Order any out of stock products on an immediate basis

• Transport grocery items to shelves and check for expiry dates

• Make sure that any expired items are discarded and near expiry ones are put on special promotions

• Assist customers in retrieving items from the back of shelves or high places

• Retrieve products from the stock room on request

• Ensure that damaged or spoiled grocery items are taken care of according to the policies of the company

• Handle cataloging and invoice coding activities

• Receive grocery items delivery and ensure that both order and invoice is accurate

• Handle cleanliness and maintenance duties around the grocery section


Education
Expected in 2010 High School Diploma | Over Brook High School, Philadelphia, PA GPA:
Interests
Break The Load Down Onto U Boats To Get The Product Onto The Floor So It Could Be Worked Onto The Shelf As Fast As Possible. We Also Took Turns Cleaning, Mopping, Wiping The Shelf Down, And Also Using The Clean Machine To Properly Clean The Market Floors. We Had To At All Times Keep And Neat, Clean Work Place For Our Customers.
Skills
Fork Lift, Receiving, Retail, Supervisor, And Also Typing
Additional Information
  • Break The Load Down Onto U Boats To Get The Product Onto The Floor So It Could Be Worked Onto The Shelf As Fast As Possible. We Also Took Turns Cleaning, Mopping, Wiping The Shelf Down, And Also Using The Clean Machine To Properly Clean The Market Floors. We Had To At All Times Keep And Neat, Clean Work Place For Our Customers.

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Resume Overview

School Attended

  • Over Brook High School

Job Titles Held:

  • Assistant Store Manager
  • Customer Service Representative
  • Overnight Grocery Clerk
  • Grocery Clerk

Degrees

  • High School Diploma

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