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assistant store manager resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Goal-driven Assistant Store Manager with [Number]-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • POS systems operations
  • Records maintenance
  • [Software] expertise
  • Supervision and training
  • Employee development
  • Customer Service
  • Merchandising
  • [Software] expertise
Experience
Assistant Store Manager, 04/2018 - Current
Aids Healthcare Foundation Newnan, GA,

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Increased profits [Number]% by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Achieved sales quota of $[Amount] by incorporating social media and brand marketing.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw POS operations and cash management to reduce errors.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Assistant Manager, 05/2010 - 09/2015
Belle Tire Garden City, MI,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Supported sales management initiatives to optimize business development.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
WAITRESS, 01/2005 - 08/2007
Bluegreen Resorts Big Bear Lake, CA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Increased sales of high margin menu items through effective upselling.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Education and Training
High School Diploma: , Expected in 05/2015
-
JEFFERSON - OHIO,
GPA:
Status -
  • Completed coursework in [Subject], [Subject] and [Subject]
Certifications

FOOD HANDLER

  • Certified , LITTLE CEASERS - 2018

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Resume Overview

School Attended

  • JEFFERSON

Job Titles Held:

  • Assistant Store Manager
  • Assistant Manager
  • WAITRESS

Degrees

  • High School Diploma

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