Assistant Store Manager Resume Example
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ASSISTANT STORE MANAGER
Summary
Quality focused Store Manager adept at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Skills
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Experience
12/2019 to Current
Assistant Store Manager Whole Foods Market － Orono , MN
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
- Trained staff on daily duties, supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
04/2019 to 11/2019
Store ManagerTrane Technologies － San Juan , PR
- Promoted new product releases and limited edition items to drive sales.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across three locations.
- Updated seasonal displays such as windows and mannequins to highlight current product lines.
- Supervised up to 8 employees on merchandising team.
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
03/2016 to 04/2019
Store ManagerTrane Technologies － Savannah , GA
- Supervise a store team consisting of 8 to 15 staff members.
- Recruit, hire and train customer service oriented store team members.
- Promote and ensure a safe environment for customers and store team members.
- Supervise and motivate the store team to grow sales on all shifts.
- Maintain the store's image to company standards.
- Develop the store team members to assist them in reaching their career goals.
- Comply with company non-discriminatory standards when recruiting and developing store team members.
- Work with all suppliers to ensure store is stocked with fresh products at all times.
- Analyze sales trends and formulate action plans to maximize sales growth.
- Control the store's expense lines by employing proactive methods.
- Implement and execute all company sales programs.
10/2014 to 03/2016
Shift LeaderPetco － Mansfield , MA
- Provided customer service leadership/direction for a designated shift and the team of employees working.
- Assisted in training and coaching employees, helping to ensure that store positions are staffed to appropriately handle Customer Service needs.
- Ran the Point of Sale when a customer completes a purchase.
- Focused on customer service and satisfaction.
- Helped to ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws.
- Helped ensure that all required reports and paperwork were completed in a timely fashion.
- Handled escalated customer concerns and emergencies in absence of the General Manager.
- Adheres to, and trains employees to follow proper money handling policies and procedures.
- Helped ensure all merchandising and marketing programs were executed properly.
- Assisted in auditing inventory on a regular basis and helped manage on-hand quantities, adding back stock to displays as needed.
- Maintained a safe environment for all customers and employees.
- Promoted and maintained a clean and organized store appearance inside and out.
- Ordered products, verified deliveries and posts accurate invoices as directed by General manager.
- Competed area pricing surveys and reports the results.
- Completed other duties, including special projects, as assigned by management.
Education and Training
06/2001
High School DiplomaJob Corps
Willing to relocate: Anywhere
Additional Information
- 3058984138 , Willing to relocate: Anywhere, Authorized to work in the US for any employer
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Resume Overview
School Attended
- Job Corps
Job Titles Held:
- Assistant Store Manager
- Store Manager
- Shift Leader
Degrees
- High School Diploma
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