Attentive Assistant Store Manager offering over six years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Skills
POS systems operations
Stock management
Business Development
Issue resolution
Customer Service
Sales strategies
Merchandising
Sales Techniques
Workforce Management
Customer relations
Employee development
Supervision and training
Sound judgment
Customer retention
Cost analysis and savings
Strategic Planning
Experience
02/2016 to Current
Assistant Store ManagerBen Bridge Jeweler – Riverside, CA,
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Built proactive and productive relationships with business agents to maintain operational efficiency.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
01/2009 to Current
Farm HandDartmouth College – Hanover, NH,
Cared for livestock by regularly feeding and watering animals.
Cleaned and maintained animal pens by raking up manure and putting down fresh straw and hay.
Plowed and tilled fields to prepare soil for crop planting.
Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
Watered and fertilized crops consistently to promote healthy growth for later harvests.
Repaired buildings, fences and other pertinent structures to keep animals properly contained.
Checked fields for rocks or other obstacles to prepare land for tilling and physical preparation for spring planting.
Identified pests, weeds and plants to determine appropriate selection of pesticides and fertilizers.
Assisted in breeding procedures for various farm animals.
Repaired board, barbed wire and electrified fences using saws and various tools to keep animals contained.
Swept and blew aisle ways and used pressure washer to maintain and clean barn.
Brought horses in and out to pasture at times assigned by farm manager.
06/2014 to 08/2021
Forklift OperatorLp Building Products – Green Bay, WI,
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Transported material to correct locations and documented inventory changes.
Inspected lifts before use to prevent damage to goods.
Reported safety and quality issues to management.
Examined empty pallets for damage and moved pallets to proper storage areas.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Divided and sorted product shipments received using account information and shipping labels.
Estimated weights, heights and centers of balance to make precise placements.
Transported, loaded, unloaded and stacked materials.
Transferred finished goods and products to holding and loading areas.
Moved pallets of merchandise using electric forklifts and electric pallets.
Loaded and unloaded product from flat beds and box trailers.
Evaluated forklift daily for malfunctions and performed routine maintenance.
Communicated with team members to coordinate efficient and accurate movements.
Moved levers and controls that operate lifting devices to load, unload, transport and stack material
Collaborated in team environment to maintain high levels of productivity.
Tracked and recorded units of materials handled and transported.
Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
Maximized team efficiency by using equipment to move materials.
09/2014 to 08/2015
Veterinary AssistantPetco – Allen, TX,
Restrained and stabilized animals during examination and treatment to prevent injuries.
Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Trained new veterinary staff on office procedures and requirements.
Helped veterinarian with neutering, tooth removal and casting broken bones.
Assisted veterinarians in examining animals.
Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
Documented patient information with precision to maintain records accuracy.
Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.
Administered vaccines to animals and delivered blood and lab results.
Dusted, sprayed and bathed animals to maintain good hygiene and control insect pests.
Educated clients and public on animal health, treatment protocols and general procedures.
Education and Training
Expected in 08/2021 to to
Bachelor of Science: Biology The University of Tennessee - Chattanooga - Chattanooga, TN GPA:
Expected in 05/2017 to to
Associate of Science: Biology Northeast Alabama Community College - Rainsville, AL GPA:
Expected in 05/2014 to to
High School Diploma: Northsand Mountain High School - Higdon, AL, GPA:
Activities and Honors
Member of Personal Responsibility in Daily Excellence (PRIDE) and Honor Court for four years. Honor student for all four years of high school. Member of the North Sand Mountain high school varsity football, baseball, and fishing team. State of Alabama top senior angler in 2014. A collage graduate with an overall GPA of 3.368. Activities include: Hunting, fishing, golfing, and spending time with family.
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