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Assistant Store Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Empathetic CNA commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

Agile and adaptable team leader with stellar customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Goals and Performance
  • Product Knowledge
  • Recording Vital Signs
  • Patient Relations
  • Documenting Behaviors
  • Patient Care
  • Trustworthy companion
  • Adaptable
  • Compassionate
  • Organization
  • File and records management
  • Product and Service Sales
  • Store Merchandising
  • Point of Sale Systems
  • Store Operations
  • Visual Merchandising
  • Supporting Personal Needs
  • Observing Responses
  • Conducting Intakes
  • Companionship and Emotional Support
  • Compassionate caregiver
  • Efficient and reliable team player
  • Communications
  • Written and verbal communication
  • Customer Service
Work History
09/2018 to 03/2020 Assistant Store Manager Camping World | Coburg, OR,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Trained and managed associates in customer service and sales techniques.
  • Monitored security and handled incidents calmly.
  • Coached team on effective upselling and cross-selling methods.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Promoted to Assistant Manager after only 3 months with company.
  • Served as floating manager-on-duty, MOD, to cover shift shortage.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
05/2014 to 08/2017 Certified Nursing Assistant Birmingham Nursing And Rehabilitation Center East, Llc | Center Point, AL,
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for average of 12 patients per day in Nursing facility, delivering high-quality, efficient support to meet all needs.
01/2013 to 10/2015 Home Health Aide Baycare Health System, Inc | Winter Haven, FL,
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Developed rapport to create safe and trusting environment for care.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Maintained clean, safe and well-organized patient environment.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided direct personal care and administrative services to clients.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Provided transportation, managing and scheduling appointments.
  • Documented vital statistics and coordinated with health care providers.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Supervised daily activities and provided assistance when needed.
  • Provided mobility assistance such as walking and regular exercising.
  • Administered prescribed medications under direction of physician.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Education
Expected in 08/2023 Associates | Health And Human Services Ashford University, San Diego, CA GPA:
Expected in 2009 GED | Plymouth South High School, Plymouth, MA GPA:

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Resume Overview

School Attended
  • Ashford University
  • Plymouth South High School
Job Titles Held:
  • Assistant Store Manager
  • Certified Nursing Assistant
  • Home Health Aide
Degrees
  • Associates
  • GED

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