LiveCareer-Resume

assistant store manager resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Detail-focused Business Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Dedicated and hard-working with passion for Big Data.

Skills
  • Multilingual (Chinese, English, Malay)
  • Problem-solving
  • Interpersonal skills
  • Accountability
  • Time Management
  • Attention to Detail
  • Functional and Business Requirements
  • Business Process Modeling Notation (BPMN)
  • Ability to work under pressure
  • Collaboration Tools (Microsoft Teams, Trello)
  • Wireframing (Low and High fidelity)
  • Mockups and Prototypes (Figma)
  • Microsoft Office Suite. Office Suite (Word, Excel, PowerPoint, Outlook), Visio, Power BI, Publisher).
  • Consulting
  • Business Process Mapping
  • SWOT Analysis
  • Google Drive. Docs, Sheets, Forms, Slides.
  • Project Management. Trello, Microsoft Teams, Agile (Jira/Leankit).
  • Story Planning
  • Programming Languages & Computer Skills. JavaScript, SQL, ERP Systems (SAP).
  • Project Management
Education
Deakin University Burwood, VIC Expected in Bachelor of Commerce : Finance - GPA :
  • Received Deakin International Scholarship
  • Member of Deakin University Student Association
  • Committee member of Malaysian Society Deakin University and organise various events to facilitate relationship between other university's Malaysian Society in Melbourne.
  • Completed professional development in Consultancy Experience.
Deakin University Burwood, VIC Expected in Bachelor of Information Systems : - GPA :
  • Received Deakin International Scholarship
  • Member of Deakin University Student Association
  • Committee member of Malaysian Society Deakin University and organise various events to facilitate relationship between other university's Malaysian Society in Melbourne.
  • Completed professional development in Consultancy Experience.
Monash University , Expected in 2023 Master of Business Information Systems : - GPA :
  • Awarded and received commendation letter for the highest grade in FIT5102 IT strategy and governance for semester 2, 2022.
  • Member of Monash Student Association (MSA+) and Computing & Commerce Association (CCA).
  • Completed professional development in FIT5120 Industry Experience and FIT5122 Professional Development
  • Accredited with the Australian Computer Society (ACS)
Work History
Ross Stores, Inc - Assistant Store Manager
Napa, CA, 11/2019 - 03/2021

Gu Sam BBQ is small BBQ skewer store, which offers delicious Chinese BBQ for customers and being grateful for great feedback from its new and regular visitors

  • Customer Service : Demonstrated strong communication skills and empathy towards customers, ensuring their satisfaction with their dining experience.
  • Billing and Accounts : Maintained accurate records of sales transactions and bills revenue, ensuring consistency between the two to prevent errors.
  • Multi-Tasking : Adapted to different roles and responsibilities as needed, demonstrating flexibility and the ability to work well under pressure in a fast-paced environment.
  • Results Feedback : Gained more empathy within customer further cultivated and able to fit in multiple role-shift process on a regular basis
  • Observed diners to respond to additional requests and determine when meal completed
  • Increased overall sales by 20% and utilized POS system to communicate over 100+ orders during peak Friday and Saturday night.
Whole Foods - Business Consulting Intern
Nashua, NH, 11/2020 - 02/2021

As a Business Consulting Intern at Deakin University, I contributed to various projects for clients across different industries, including non-profit organizations like Generation 414, dedicated to reducing sex trafficking.

  • Business Planning : Collaborated with a team of consultants to develop business plans and strategies tailored to meet the client's specific needs, including financial analysis, operations, and marketing plans.
  • Client Management : Conducted positive and effective communication with clients to analyse their existing business problems and products, providing primary evaluations and organizing optimization strategies to address their needs.
  • Web Optimization : Integrated HubSpot CRM and Marketing Hub tools into the existing business to increase prospect generation and client retention and presented a social media marketing strategy to increase the number of website visitors by 60%, which provided the business an ROI of 260%.
  • Promotion Design : Executed material design to meet their promotion needs and boost their products' influence within the target market based on current Generation 414's products and website features.
  • Results Feedback : Reducing sex trafficking incidence and provide adequate education and raise awareness in public which enhanced client satisfaction.
Yummy Plus Korean Cuisine - Store Front Staff Member
City, STATE, 10/2018 - 07/2019
  • Yummy Plus is a small restaurant which sells traditional and fusion Korean cuisine during lunch and dinner hours
  • Customer Service: Provide timely response to customers' demand and ensure communication between store and consumers is smooth
  • Café Service: Maintained excellent attendance record, consistently arriving at work on time and operated cash registers, accepting payment and making change well
  • Multi-Shifts: Fast adaptability and respond well during work time when facing different circumstances
  • Products Promotion: Make suitable recommendations to customers and boost sales within the store
  • Results Feedback: Increased customers' meals consumption by 15%
  • Became one of most responsible staffs in this store.
Languages
Chinese (Mandarin) :
Native or Bilingual
Negotiated :
English :
Native or Bilingual
Negotiated :
Malay :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • Deakin University
  • Deakin University
  • Monash University

Job Titles Held:

  • Assistant Store Manager
  • Business Consulting Intern
  • Store Front Staff Member

Degrees

  • Bachelor of Commerce
  • Bachelor of Information Systems
  • Master of Business Information Systems

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