Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished assistant store manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Highly capable Campus Safety Officer with strong knowledge and expertise in security services field. Directed ongoing and special event security for 1,500-student campus. Excellent security management and communications skills leading to mutually beneficial relationships with campus management, students and surrounding community. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Skills
  • Goals and Performance
  • Staff Supervision
  • Scheduling
  • Business Development and Planning
  • Sales Goals
  • Cash Handling
  • Store Merchandising
  • Sales and Marketing
  • Product Knowledge
  • Conflict resolution techniques
  • Safety and Security
  • Crime Prevention
  • Risk analysis
  • Superior customer service
  • Emergency Response
  • Arrest procedures
  • File and records management
  • Medical emergency support
  • Campus patrol
  • Criminal apprehension
Work History
Assistant Store Manager, 02/2014 - Current
Goodwill Omaha Omaha, NE,
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Completed monthly and quarterly pro activity reports for senior management.
  • Monitored security and handled incidents calmly.
  • Onboarded new employees, including training, mentoring and new hire documentation.
Security Guard, 03/2016 - 10/2016
Colfax Corporation Los Angeles, CA,
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled commercial property and associated parking garage.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Security Officer, 09/2014 - 03/2016
Swedishamerican Belvidere, IL,
  • Conducted regular campus security patrols and handled all incidents promptly to maintain overall safety for staff, students and visitors.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma: , Expected in 05/2012
-
Community Vocational School Tomas C. Ongay - Bayamon, PR
GPA:

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Resume Overview

School Attended

  • Community Vocational School Tomas C. Ongay

Job Titles Held:

  • Assistant Store Manager
  • Security Guard
  • Security Officer

Degrees

  • High School Diploma

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