Assistant Store Manager Resume Example Company Name

ASSISTANT STORE MANAGER

Professional Summary

Accomplished assistant store manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Highly capable Campus Safety Officer with strong knowledge and expertise in security services field. Directed ongoing and special event security for 1,500-student campus. Excellent security management and communications skills leading to mutually beneficial relationships with campus management, students and surrounding community. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Skills

Goals and Performance
Staff Supervision
Scheduling
Business Development and Planning
Sales Goals
Cash Handling
Store Merchandising
Sales and Marketing
Product Knowledge
Conflict resolution techniques

Safety and Security
Crime Prevention
Risk analysis
Superior customer service
Emergency Response
Arrest procedures
File and records management
Medical emergency support
Campus patrol
Criminal apprehension

Work History

Assistant Store Manager, 02/2014 to Current
Company Name – City, State

Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Rotated merchandise and displays to feature new products and promotions.
Answered questions about store policies and concerns to support positive customer experiences.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Completed monthly and quarterly pro activity reports for senior management.
Monitored security and handled incidents calmly.
Onboarded new employees, including training, mentoring and new hire documentation.

Security Guard, 03/2016 to 10/2016
Company Name – City, State

Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Patrolled commercial property and associated parking garage.
Prevented crimes through careful observation and investigation of suspicious and unusual behavior.

Security Officer, 09/2014 to 03/2016
Company Name – City, State

Conducted regular campus security patrols and handled all incidents promptly to maintain overall safety for staff, students and visitors.
Served as initial contact for campus visitors and provided directions to specific buildings, events.
Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Responded quickly to emergency situations to assess and deflect issues.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

Education

High School Diploma: 05/2012
Community Vocational School Tomas C. Ongay - City, State

Resume Overview

School Attended

Community Vocational School Tomas C. Ongay

Job Titles Held:

Assistant Store Manager
Security Guard
Security Officer

Degrees

High School Diploma : 05/2012

Assistant Store Manager Resume Example

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