Assistant Store Manager resume example with 3+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Results-oriented Assistant Store Manager offering 5 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Accomplished Assistant Manager with 5 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Obtained customer signatures on all delivery receipts per day to verify delivery for documentation. Professionally interacted with customers to promote 100% customer service ratings. Seasoned assistant manager with 5 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished assistant manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
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Save Mart Supermarkets – Coalinga, CA,
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff of 20 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Save Mart Supermarkets – Davis, CA,
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff of 30 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Rotated merchandise and displays to feature new products and promotions.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Advance Auto Parts – Melrose Park, IL,
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Completed orders through POS system and organized product deliveries to meet customer timetables.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Solved customer challenges by offering relevant shoe products and services.
- Boosted sales by conferring with customers to evaluate their requirements and recommend best-fit company offerings.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Drove team revenue totals by bringing in over $300,00 in sales.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Prepared cash deposits up to $100,000 with zero discrepancies.
- Maintained records related to sales, returns and inventory availability.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Northwest Vista College - San Antonio, TX
John Jay High School - San Antonio, TX,
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Resume Overview
School Attended
- Northwest Vista College
- John Jay High School
Job Titles Held:
- Assistant Store Manager
- Assistant Store Manager
- Part Time Sales
Degrees
- Bachelors
- High School Diploma
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