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Assistant Store Manager Resume Example

Resume Score: 80%

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ASSISTANT STORE MANAGER
Education
BA, Business Administration, Marketing & Management, 05/2019
Whittier College - Whittier, CA
  • Double Concentration in Marketing and Management
  • Graphic Design Background
  • Student Athlete
Professional Summary

Self-motivated, adaptable, and energetic female who has a proven track record to manage and lead colleagues. Having experienced a variety of marketing roles I find I excel at making connections, coordinating with others and building community. I am passionate about business development, sales and being a connector for causes that make the world a better place. In my next position I am seeking to apply my acquired skill sets to drive long-term company growth and success.

Work History
Assistant Store Manager, 12/2019 to 07/2020Sweaty Betty, Newport Beach, CA

• Driving forward sales by exceeding monthly sale quota over 20% each month
• Organized and hosted weekly events with the community for brand awareness

• Responsible for advertising and outreach for all in house community events
• Managing the store team including recruitment, development, coaching, and well being
• Conducted interviews and trained all team members to deliver friendly, and knowledgeable services by applying proactive monitoring and corrective action strategies

• Reviewed performance data to monitor and measure productivity, goal progress and activity levels

• Coached team on effective upselling and cross-selling methods

• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Sales & Marketing Liaison (Held Multiple Roles), 06/2019 to 12/2019Hersh Medical, Newport Beach, CA

Served as primary personal assistant to Lawyer, Leigh Dundas, and husband, Steve Dundas, to help run and operate their home and following companies below:

Pacific Stem Cell (Newport Beach, CA):

  • Liaised with patients and addressed inquiries, appointment requests and billing questions
  • Managed all office operating functions, marketing and communication
  • Coordinated with medical providers, registrars, facebook and newspapers communication
  • Arranged conferences for company employees and guests in order to scheduled weekly events across the United States
  • Created a filing systems, reviewed and completed supply requests
    Provided administration functions, calendar management, and appointment bookings
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Aggregated and analyzed data related to administrative costs to prepare budgets and profit/loss Excel statements
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Handled all incoming business and client requests for information
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands

Advocates For Physicians Rights Non-Profit (Santa Ana, CA)

  • Responsible for fundraising for this non-profit for 4 months after it was created in August of 2019
  • Managed accounting for all donations, expenses and finances
  • Improved AFPR's marketing objectives by constructing communication initiatives and branding strategies to increase client outreach
  • Planned and directed off-site promotional events to attract guests and increase donations
  • Planned marketing initiatives and leveraged referral network to promote business development
  • Regularly updated the non-profit website, managed the social media accounts with a wide reach
  • Coordinated fundraiser from planning to execution, maintaining a tight agenda
  • Successfully setup and arranged press meetings for Mrs. Dundas on the north steps of the Capitol Building
  • Established relationships with Robert Schneider, Robert Kennedy and the Capitol of California
  • Raised $22,500 in donations with a 100% match from an additional donor
Member Check-in and Lead Sales Associate, 02/2016 to 06/2019Orangetheory Fitness, Huntington Beach, CA
  • Ran all “front of house” fitness studio operations, while delivering exceptional customer service
  • Accountable to meet and exceed all key performance sales indicators for the fitness studio, including membership sales
    and renewals, retail and concession sales, and maximizing workout traffic
  • Assisted with our studio's social media marketing such as creating posts for our Instagram and Facebook
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
Peer Learning Coordinator (POET Intern), 02/2016 to 05/2019Whittier College, Whittier, CA
  • Acted as liaison between my supervisor and the academic coaches in the office
  • Coordinating community events for the staff, speaking and presenting at workshops put on by our office, and generating and creating presentation for the staff trainings
  • Continuously delivered top-quality training documentation, manuals, and tools addressing needs of specific specialists groups such as the academic coaches and the student athlete managers
  • Managed and oversaw a caseload of 4-6 students per semester on academic probation
  • Conducted weekly meetings to maintain a schedule to get the students achieve their academic goals
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials
Additional Information
  • Collegiate Athlete (Swimmer)
  • New England Native
Accomplishments

Whittier College Women's Swimming Rookie of the Year Award: Awarded for being the top-performing women's athlete during my first season at Whittier College

Skills
  • Budgeting
  • Communication/ Speaking
  • Digital Design
  • Fundraising
  • Interpersonal Communication
  • Key Performance Indicators (KPIs)
  • Mac/PC
  • Outlook/Gmail
  • Process Improvement
  • Purchasing
  • Sales Goals
  • Staff Management
  • Time Management
  • Business Initiatives Proficiency
  • Customer service
  • Event Coordination
  • Group Trainings/ Workshops
  • Inventory Control
  • Leadership and Organization
  • Microsoft Office Suite
  • Payroll
  • Product Knowledge
  • Sales and Marketing
  • Sales Training
  • Store Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sweaty Betty
  • Hersh Medical
  • Orangetheory Fitness
  • Whittier College

School Attended

  • Whittier College

Job Titles Held:

  • Assistant Store Manager
  • Sales & Marketing Liaison (Held Multiple Roles)
  • Member Check-in and Lead Sales Associate
  • Peer Learning Coordinator (POET Intern)

Degrees

  • BA , Business Administration, Marketing & Management 05/2019

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