Assistant Store Manager Resume Example

Served as primary personal assistant to Lawyer, Leigh Dundas, and husband, Steve Dundas, to help run and operate their home and following companies below:

Pacific Stem Cell (Newport Beach, CA):

• Liaised with patients and addressed inquiries, appointment requests and billing questions
• Managed all office operating functions, marketing and communication
• Coordinated with medical providers, registrars, facebook and newspapers communication
• Arranged conferences for company employees and guests in order to scheduled weekly events across the United States
• Created a filing systems, reviewed and completed supply requests
  Provided administration functions, calendar management, and appointment bookings
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Aggregated and analyzed data related to administrative costs to prepare budgets and profit/loss Excel statements
• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
• Handled all incoming business and client requests for information
• Managed CRM database, including troubleshooting, maintenance, updates and report generation
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands

Advocates For Physicians Rights Non-Profit (Santa Ana, CA)

• Responsible for fundraising for this non-profit for 4 months after it was created in August of 2019
• Managed accounting for all donations, expenses and finances
• Improved AFPR's marketing objectives by constructing communication initiatives and branding strategies to increase client outreach
• Planned and directed off-site promotional events to attract guests and increase donations
• Planned marketing initiatives and leveraged referral network to promote business development
• Regularly updated the non-profit website, managed the social media accounts with a wide reach
• Coordinated fundraiser from planning to execution, maintaining a tight agenda
• Successfully setup and arranged press meetings for Mrs. Dundas on the north steps of the Capitol Building
• Established relationships with Robert Schneider, Robert Kennedy and the Capitol of California
• Raised $22,500 in donations with a 100% match from an additional donor
  

• Ran all “front of house” fitness studio operations, while delivering exceptional customer service
• Accountable to meet and exceed all key performance sales indicators for the fitness studio, including membership sales
  and renewals, retail and concession sales, and maximizing workout traffic
• Assisted with our studio's social media marketing such as creating posts for our Instagram and Facebook
• Answered customer questions about products and services, helped locate merchandise and promoted key items
• Used consultative sales approach to understand customer needs and recommend relevant offerings

• Acted as liaison between my supervisor and the academic coaches in the office
• Coordinating community events for the staff, speaking and presenting at workshops put on by our office, and generating and creating presentation for the staff trainings
• Continuously delivered top-quality training documentation, manuals, and tools addressing needs of specific specialists groups such as the academic coaches and the student athlete managers
• Managed and oversaw a caseload of 4-6 students per semester on academic probation
• Conducted weekly meetings to maintain a schedule to get the students achieve their academic goals
• Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials