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assistant store manager pro services resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Use nearly 30 years of experience in the construction field to help a company succeed and keep moving forward in an ever-changing field of work.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Skills
  • Over 15 years of construction management
  • Can read blueprints
  • Understand, create, and manage budgets
  • Understand, follow, and create scopes of work
  • Specialize in finish carpentry
  • Specialize in custom cabinetry
  • Proficient in rough carpentry
  • Basic knowledge of plumbing
  • Excellent communication skills
  • Problem Anticipation and Resolution
  • Sales Tracking
  • Focus and Follow-Through
  • Assignment Delegation
  • Recruitment and Hiring
  • Decision Making
  • Team Leadership
  • Employee Motivation
  • Verbal and Written Communication
  • Customer Service Management
Work History
Assistant Store Manager- Pro Services, 09/2019 to Current
Fedex Cross BorderMesquite, TX,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
Owner, 08/2007 to 09/2019
BelforPensacola, FL,
  • Responsible for meeting with potential clients on their ideas and desires for their home
  • Create and produce design drawings
  • Create budgets and proposals
  • Manage projects from start to finish
  • Produce quality workmanship through management of multiple workers and subcontractors
Lead Carpenter, 10/2006 to 08/2007
Shigley Construction CoCity, STATE,
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Kept team members safe and job sites free of hazards by maintaining good organizational skills.
  • Engaged customers to help design custom entertainment centers, china cabinets, mantels and kitchen cabinets for residences.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Led garages, residential homes and addition projects to completion.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Offered valuable suggestions to clients' remodel needs.
  • Built structures using precast concrete and hand-poured concrete forms.
  • Installed interior doors and hardware, accessories, cubicle curtain tracks and TV brackets.
  • Read and interpreted blueprints and construction documents to determine project directives.
Project Superintendant, 10/2005 to 10/2006
ZerncoCity, STATE,
  • Manage commercial restaurant remodeling projects throughout midwest
  • Work within budgets and strict schedules
  • Manage multiple workers and subcontractors to produce quality workmanship without disrupting business
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
  • Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
  • Obtained building and specialty permits from local jurisdictional agencies.
Education
AA degree: architectural drafting and design, Expected in 03/1991
Platt College - San Diego, CA,
GPA:

Proficient in creating production drawings for primarily residential homes. Did have a brief introduction to commercial design as well

General education diploma: , Expected in 06/1989
Valhalla High School - El Cajon, CA
GPA:

4 years of architectural drafting. 4 years woodshop

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Resume Overview

School Attended

  • Platt College
  • Valhalla High School

Job Titles Held:

  • Assistant Store Manager- Pro Services
  • Owner
  • Lead Carpenter
  • Project Superintendant

Degrees

  • AA degree
  • General education diploma

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