assistant store manager talent development resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
What is the Point?

Throughout my career, I have worked in a variety of warehouse, grocery, and apparel/department store locations in both supervisory and management positions. My goal is to find somewhere I can build upon and create a team of like-minded individuals working to maintain above-average results.

My Skills
  • Outgoing Personality that adapts to Environment
  • Frequent & Consistent Communication
  • Reliable & Punctual
  • Knowledgeable of POS Systems, Retail Psychology & Compliance
  • Innovative Approach to Mentoring
  • Critical Shrink Prevention Mindset
  • De-Escalation & Dispute Mediation
  • Team-player Mentality
  • Product Sales & Associate Development
My Experience
04/2023 to Current
Assistant Store Manager - Talent & Development Tilly's Clothing Store City, STATE,

Tillys is a fresh from the West Coast upcoming retailer that leans heavily into athleisure, beach, & lifestyle clothing and hopes to create a positive mental health base for adolescents. As one of the Store Managers, my tasks included;

  • Mitigating Attendance & other Compliance Concerns to improve overall team moral and productivity
  • Key Holder/Sales Driver promoting associate & consumer development, analyzing KPI's and giving feedback
  • Daily POS Operations (Sales/Returns/Exchange, Item/Customer/Sales Inquiry, Price Changes, Online Orders, It Support & other Executive Functions)
  • Presentation & Recovery of Salesfloor
  • Receive/Export both Inbound & Outbound Shipment
  • Keep Up-to-Date Associate & Company Records via Online & Physical Storage
  • Omni Chanel Fulfillment
  • Staffing, Scheduling & Payroll
  • Ensure all Training & Development, Visual Merchandising, and Operations Initiatives are executed
11/2022 to 05/2023
Customer Service Specialist - Supervisor Dick’s Sporting Goods City, STATE,

DSG is a well-known athletic equipment & apparel retailer that aims to promote diversity & inclusion while providing athletes with the tools for success. As a Key Carrying Front End Supervisor, my duties included:

  • Analyzing & Coaching Metrics (Loyalty, Warranties, Credit, Customer Satisfaction)
  • Receiving Inbound Shipment (Merchandise, Promo Signage, Displays & Visuals)
  • Acting as MOD and Head Coach to provide instruction and execute opening/closing routines
  • Presentation & Recovery of Sales Floor (Primarily Front End)
  • Daily POS Operations (Sales/Returns/Exchanges, Protection Plans, Online Orders, Price Change, IT Support, Process I-9s in Cash Office)
  • Store Handheld Device Usage (Responding to Incoming Calls, Audit Salesfloor/Backroom Inventory, Assist Athletes, etc)
  • Presentation & Recovery of Sales Floor (Primarily Front End)
  • Sales Driving
  • Coordinating Training/Onboarding, Shrink Reduction and Visual Merchandising Efforts to develop sales
  • Communicating with Vendors
  • Conduct Accuracy Cart and other Frequent Assessments

Cross Training:

  • Ship From Store (Order Fulfillment)
  • Apparel
  • Team Sports
  • Footwear
  • Operations (BOH)
03/2022 to 03/2023
Team Member & Barista Target & Starbucks City, STATE,

Target is a large and successful retail corporation that aims to provide consumers w/ better value for a lesser price. My time as a team member encompassed:

  • Being a Tech Dept. Key Holder responsible for Electronics, Entertainment, & Mobile Floor Recovery & Presentation, Inbound Shipment, and Customer Service
  • Cross Training as a: Guest Services Advocate (Serv. Desk), Fulfillment Team Member (Order Picking & Staging), Checkout Advocate, Style Team Member (Apparel), Starbucks Master Barista & Barista Trainer (Food Service)***, General Merchandise TM (All Dept. Inbound Shipment), and Market TM (Food & Beverage)

***After transitional period going into Q4, was moved to Starbucks Master Barista position, as well as certified as a Barista Trainer to support Store Leader in daily operations performing the following(not limited to):

  • Training & Onboarding of new baristas
  • Daily Compliance Checks, Food & Temperature Logs as well as Playbuilding
  • Food & Supply Order
  • Communicating with Vendors, Food and Beverage Team Leader and General Merchandise ETL
My Education & Extracurriculars
Expected in 06/2022
High School Diploma:
Alvirne High School - Hudson, NH,


  • Varsity Cross Country and JV Indoor & Outdoor Track & Field


  • Classical & Jazz All State, Chamber Festival* - NHMEA
  • Junior Director of Auditioned High School Chamber Choir - B-Naturals (2019-2022), Concert Choir, clubs, etc.


  • President & Founder of JROTC National Honor Society
  • Treasurer of National Technical Honor Society
  • Member of National Honor Society, Tri-M Music Honor Society, & French National Honor Society
  • French-7 yrs, Spanish-1 yr & ASL-1 yr

Junior Reserve Officer Training Corps:

Top Rank Achieved: C/Lieutenant Colonel - Deputy Group Commander

Other Responsibilities:

New Cadet Drill Team Captain (2019-2020)

Armed Drill Team Captain (2020-2021)

Participated in New Cadet, Unarmed & Armed Drill Teams, Color Guard Ceremony and Drill Team, & Exhibition Drill Team culminating all 4 yrs

Community Service:

  • J.R.O.T.C.
  • National Honor Societies
  • Music, Athletics & CTE Ambassador

Other Extracurriculars:

Served on Bring Change to Mind Interstate Teen Advisory Board (1 of 11 members nationally) - 2 yr

Bring Change to Mind Club (In-School) Officer - Secretary

Founder of Everyone Has a Story - Mental Health Awareness & Suicide Prevention Campaign - Received $1000 in-person/online donations which were donated to National Suicide Prevention Lifeline during the height of COVID-19. In process of forming Non-Profit Organization.


Infant and Adult CPR Certified

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Alvirne High School

Job Titles Held:

  • Assistant Store Manager - Talent & Development
  • Customer Service Specialist - Supervisor
  • Team Member & Barista


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: