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assistant store manager formerly key manager formerly sales associate resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Service-oriented employee with 2+ years background in customer service. Core competencies include personal service, complex problem solving, and adaptability, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Experience
Assistant Store Manager - Formerly Key Manager - Formerly Sales Associate, 08/2015 to Current
Dollar GeneralCity, STATE,
  • Assist store manager in daily tasks, including but not limited to inventory, payroll, hiring process, receiving truck, attending conference calls and store meetings, training employees and overall store operation. 
  • Customer service, register operation, money handling, sales, delivery, training, identification and cleaning.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Provide services to customers, such as order placement or account information.
  • Manage projects or contribute to committee or team work.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Key Manager - Formerly Sales Associate, 05/2014 to 07/2015
Dollar GeneralCity, STATE,
  • Customer service, register operation, money handling, sales, delivery, training, identification and cleaning.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Provide services to customers, such as order placement or account information.
  • Manage projects or contribute to committee or team work.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
​​
Bartender/Server Customer Service, 11/2011 to 05/2012
Beacon Deli And Portside PubCity, STATE,
  • Register operation, money handling, sales, food/drink distribution, identification and cleaning.
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve wine, and bottled or draft beer.
  • Take beverage orders from serving staff or directly from patrons.
  • Clean bars, work areas, and tables.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Serve snacks or food items to customers seated at the bar.
  • Arrange bottles and glasses to make attractive displays.
  • Create drink recipes.
Education
Diploma: , Expected in September,2012
- ,
GPA:
Mid Florida Tech - Oak Ridge, FL GED
Skills
Advertising, balance, cash receipts, cash register, clerical, make copies, critical thinking, resolve customer complaints, customer service, delivery, focus, forms, inventory, listening, marketing, money, problem solving, speaking, sales, tables, take messages, team work, telephones.

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Resume Overview

School Attended

Job Titles Held:

  • Assistant Store Manager - Formerly Key Manager - Formerly Sales Associate
  • Key Manager - Formerly Sales Associate
  • Bartender/Server Customer Service

Degrees

  • Diploma

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