Responsible retail professional pursuing a Human Services degree at Dutchess Community College. Outgoing and energetic. Exceptional communication skills. Strong leadership with excellent history of training new employees. Experienced in management level tasks including important decision making, opening/closing stores, accurate money handling and employee training.
Assistant Store Leader 05/2016 － CurrentPayless Shoe SourcePoughkeepsie, NYDelivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received.
Part-time Woman's Lead 11/2015 － 05/2016PacsunPoughkeepsie, New York
Computed sales prices, total purchases and processed payments.
Described merchandise and explain.
operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding.
payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Replenished floor stock and processed shipments to ensure product availability for customers.
Manager08/2013 － 10/2015Forever 21Poughkeepsie, New York
Train new employees.
Maintain a group of (5-9) staff.Maintained.
store in clean and neat manner.Signed for incoming shipments in manager's absence.Operated cash.
register.Described merchandise and services to customers.Answered questions and resolved concerns.
Dutchess Community College - Human ServicesPoughkeepsie, NY, United States