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Assistant Sales and Marketing Manager Resume Example

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ASSISTANT SALES AND MARKETING MANAGER
Professional Summary

As a highly competent Salesman and Online Sales Coordinator, I bring a productive and committed work ethic to any environment. I take initiative and am a self-starter who works well independently and with little oversight. I also work well with others and consider myself to be a team player. I am detail-oriented, service-focused, and communicate exceptionally well with every make of customer, vendor, and management alike. I excel in environments possessing a desired product and the market to facilitate distribution of said product. I have obtained the knowledge to know the effort it takes to satisfy a hard day's work and appreciate the value of putting that into each and every day. I have implemented my experience and work ethic within several entrepreneurial ventures and environments and hope to add to Sam Pack Ford's continued success.


Authorized to work in the US for any employer

Skills

• Customer service in-person and online platforms
• Unparalleled Initiative and Personability
• Phone edict
• Positive attitude
• Attention to detail
• Time management
• Leadership
• Troubleshooting and resolution
• Training and presentations
• Customer needs assessment
• Data entry
• Clientele assessment
• Office Administration
• Quick decision-making abilities
• Telephone etiquette
• Problem Resolution
• Analytical thinking
• Organizational skills
• Adaptability under pressure
• Ability to excel in a fast-paced environment
• Dependability
• Relevant customer care courses
• Computer skills - Microsoft Office(Word, Excel, etc.), Customer service software, Countless P.O.S. Platforms such as BlackPearl, etc.
• Knowledge of Administrative procedures
• Personality characteristics, like - patience, poise, tact.
• Strong verbal communication

Work History
Assistant Sales and Marketing Manager, 02/2015 to Current
JAG Automotive LLC. – Irving, TX
  • Helped incorporate product changes to drive customer engagement and firm profits.
  • Assisted in weekly dealer auction selection and bidding
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
  • Planned and executed events and marketing programs
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
Valet Supervisor, 12/2017 to Current
Lone Star Valet At Dee Lincoln Prime Steakhouse – Frisco, TX
  • Assigned duties or work schedules to employees for adequate shift coverage.
  • Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
  • Prepared operational reports or records for corporate reviews.
  • Resolved customer complaints or problems to decrease escalation issues to corporate.
  • Inspected equipment to maintain proper functioning during peak activity.
  • Evaluated employee performance daily, monthly, quarterly and annually
  • Trained service staff on latest policies and procedures.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Valet Parking Assistant Manager, 06/2013 to 01/2016
Gaylord Texan Resort & Convention Center – Grapevine, TX
  • Develop a strategy the team will use to reach its goal.
  • Provide any training that team members need.
  • Communicate clear instructions to team members.
  • Listen to team members' feedback.
  • Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed.
  • Manage the flow of day-to-day operations.
  • Create reports to update the company on the team's progress.
  • Distribute reports to the appropriate personnel.
  • Create schedule for up to 40+ person staff, including hired staff agency employees with little to no training
  • Oversee massive employee team staffing the right individuals- in the right places to secure professional valet experience upholding Gaylord Texan values and expectations
  • In charge of massive staff, assigning duties to individuals I had often never worked for based on personally determined strengthnesses and weaknesses of said employees
  • As Certified Gaylord Texan Trainer, I helped design the new training program as well as implanted on what was a vastly changing employee staff
  • Personally running “the drive” full time and upholding to the Gaylord Texan's ideals of “Customer Comes First”
  • Personally, creating operations plans A) through D) differing depending on demands due to type/volume of clientele
  • Ensure smooth transition of arrivals/departures of 1,000-3,000 guests throughout the week
  • When behind, strapping up, and doing hours and miles of running to encourage valet “runners” and also simply to get the job done when others were unable to do so
Sales Coordinator , 12/2009 to 06/2013
BAM Liquidation – Lewisville, TX
  • Overseeing flow of sales floor
  • Handling customer service needs
  • Managing all online sales and marketing locations from our company site to third-party platforms(eBay/Craigslist, Facebook Marketplace, etc.)
  • Evaluating and maintaining inventory
  • Selecting vendors and pricing merchandise
  • Created effective marketing and trade show material to educate and engage prospective clients in product offerings.
Education
Some College (No Degree): Sales, Merchandising, And MarketingNorth Central Texas College - Corinth, TX
High School Diploma: 05/2012
Edward S. Marcus High School - Flower Mound
Hobbies

Intramural basketball leagues, Spending time with family, Planning for happiness and success in the oncoming decades

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Resume Overview

Companies Worked For:

  • JAG Automotive LLC.
  • Lone Star Valet At Dee Lincoln Prime Steakhouse
  • Gaylord Texan Resort & Convention Center
  • BAM Liquidation

School Attended

  • North Central Texas College
  • Edward S. Marcus High School

Job Titles Held:

  • Assistant Sales and Marketing Manager
  • Valet Supervisor
  • Valet Parking Assistant Manager
  • Sales Coordinator

Degrees

  • Some College (No Degree) : Sales, Merchandising, And Marketing
    High School Diploma : 05/2012

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