Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Strong organizational skills
Active listening skills
Energetic work attitude
Inventory control familiarity
Adaptive team player
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Assistant Rural CarrierFeb 2017 United States Postal Service － Chamberburg, PaOperated motor vehicles in a safe and efficient manner. Deliver packages on Sundays and holidays.
Tax preparerJan 2017 to Apr 2017 Jackson Hewitt Tax Service － Shippensburg, PAPrepared tax returns, Made deposits, open and closed the office, and helped maintain client files by scanning information into the computer system.
Key Hourly ManagerMar 2014 to Aug 2016 Applebees － Waynesboro, Pa
Trained new employees quarterly.
Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
CNA/CMTApr 2010 to Jul 2014 Arc of Washington County － Hagerstown, MdCoordinated with doctors and registered nurses to develop care plans for patients. Tested patients' blood glucose levels. Provided primary resident care and assistance with daily living activities. Administered medications. Took and recorded patients' temperature, pulse and blood pressure. Tested glucose and administered injections.
GeneralWaynesboro Area School District － Waynesboro, PA, USa