Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated Food and Beverage professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Promoting 10 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. Experienced and successful at reducing costs, increasing productivity and maximizing customer satisfaction. Strong communication and conflict resolution abilities. Four years of progressive leadership experience.

  • Front of House Management
  • Performance Improvement
  • Delegating Assignments and Tasks
  • Staffing and Sales Reporting
  • Operations and Procedural Knowledge
  • Restaurant Operation
  • Motivational Leadership
  • Goals and Performance
  • Menu Pricing and Writing
  • Food and Beverage Knowledge
Work History
to Assistant Restaurant Manager/FOH Supervisor/Head Bartender The Container Store | , , Las Vegas, NV
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies, labor needs, and adequate floor coverage.
  • Created and deployed successful strategies to boost restaurant performance, maximize sales, and minimize company costs such as liquor, labor, and food costs.
  • Performed opening and closing duties, designed section maps, wrote labor and sales reports, and daily report, led pre-shift meeting with all FOH staff,
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Trained all new servers and bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
to Bartender and Server Island Sushi And Grill, Burger King | , , Las Vegas, NV
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
to General Manager Shanghai/Sushi House | , , Sparks, NV
  • Managed budget implementations, employee reviews, training, schedules and product sourcing.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Improved and applied social media marketing strategies to increase patronage.
to Head Bartender/Lead Server Reef Sushi And Grill | , , Reno, NV
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept detailed inventories and ordered liquor, beer, wine and bar supplies.
  • Poured and prepared mixed drinks for all servers as well as bar customers daily.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Expected in B.S. | Accounting University of Nevada Reno, Reno, NV, GPA:
  • Continuing education in Subject
  • Currently Senior standing.
  • Studied both Financial Accounting and Cost Accounting.
  • Knowledge of GAAP reporting regulations, the four major financial reports (Balance, Cash Flows, Shareholder Equity, & Income), cost accounting methods and Key Performance Indicators (operating cash flow, net profit, cash burn rate, operating margins, direct/indirect costs, return on equity, unit cost)
  • Other notable and in-depth areas of study were; Ethics, Management, Marketing, Statistics, Supply Chain Management, and Economics.
  • This accumulated knowledge has given me the ability to look at information, problems, and make decisions from the perspective of an Accountant, Economist, Business Owner, Marketing Rep., Manager, as well as a Server, Bartender, or Supervisor. This allows me to approach each situation uniquely and to solve problems or make improvements using a variety of approaches as well as to explain any decisions, problems, improvements, or changes to a variety of individuals in from owners to bartenders and managers to hosts.
  • ServSafe Restuarant Manager Certification - Current for two more years.
  • TAM Certified. -Current for one more year
  • Clark County Food Handler Certified -Certification valid for two more years.

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School Attended

  • University of Nevada Reno

Job Titles Held:

  • Assistant Restaurant Manager/FOH Supervisor/Head Bartender
  • Bartender and Server
  • General Manager
  • Head Bartender/Lead Server


  • B.S.

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