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Assistant Restaurant Manager Resume Example

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ASSISTANT RESTAURANT MANAGER
Summary

Driven, personable management team member with over twelve years of experience interfacing with clients. Dedicated outside-the-box strategic thinker. Extensive expertise in customer relationship management, conflict resolution, time management and document control.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

I am honest, loyal, dependable, excellent communication skills, confident, positive, ambitious and determined. My work ethic is a top quality that I have and I'm always eager to learn.

Skills
  • Dish preparation
  • Interpersonal and written communication
  • Training and mentoring
  • Customer assistance
  • Purchasing
  • Sanitation
  • Friendly, positive attitude
  • Supervision
  • Organizational skills
  • Problem resolution
  • Basic math
  • Microsoft office
  • Adobe cloud creative suite
  • Photography
  • Videography
  • Social media manager
  • Inventory control
  • Serv safe qualified
Experience
Assistant Restaurant Manager, Company Name, June 2000-September 2018City, State
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
  • Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.
  • Stayed abreast of all federal, state and local regulations and made sure restaurant met food safety standards.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Stocker/Truck Unloader, Company Name, June 2003-July 2005City, State
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Palletized merchandise for easy movement to sales floor locations.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
Dishwasher, Company Name, May 1999-April 2001City, State
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three -compartment sink.
  • Completed all assigned prep work ranging from helping chefs in the kitchen to setting up banquet rooms for events.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Stocker Associate, Company Name, May 1998-August 1998City, State
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from vending machines
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Counted and stocked vending machine merchandise to comply with inventory control tag requirements.
Education and Training
Certificate of CompletionFilm And Video Production, , , Recording Radio Film Connection (RRFC), , CityStateDecember 2020
Associate of ArtsCulinary Arts, , , Shelton State Community College, , CityStateDecember 2010
  • 3.68 GPA
  • Honor Roll 2nd semeste, 2009
Some College (No Degree)Business Marketing, , Stillman College, CityState
  • Full music Recipient
High School DiplomaCentral High School, , CityStateMay 2000
  • 3.75 GPA
  • Member of FBA
  • Member of Marching, symphonic and jazz bands
  • Member of chess club
High School DiplomaCentral High School , CityState
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Resume Overview

School Attended

  • Recording Radio Film Connection (RRFC)
  • Shelton State Community College
  • Stillman College
  • Central High School

Job Titles Held:

  • Assistant Restaurant Manager
  • Stocker/Truck Unloader
  • Dishwasher
  • Stocker Associate

Degrees

  • Certificate of Completion
    Associate of Arts
    Some College (No Degree)
    High School Diploma
    High School Diploma

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