Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile

Product Merchandiser offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.

Skill Highlights

Small business development

Project management

Leadership/communication skills

Product development

Product line expansion

Business operations organization

New product delivery

Client account management

Human resources

Budgeting expertise


Market research and analysis


Vendor Negotiations

Vendor Parterships

Vendor Sourcing

  • Risk Management
  • Sales
  • Sales Analysis
  • Staff Development
  • Staff Motivation
  • Staff Training
  • Strategy
  • Team Building
  • Team Leadership
  • Expense Control
  • P&L Management
  • Facility Management
  • Inventory Control
  • Labor Cost Controls
Core Accomplishments

Project Management:

  • Initiated New Candy Launch for 2 businesses simultaneously which resulted in $1M in sales.

Operations Management:

  • Managed $50M retail business with 200+ employees.
  • Handled all functions related to running a profitable business.

Sales Management:

  • Successfully managed 50+ Installation programs for the Home Depot as well as Specialty Sales in Special Order Flooring, Kitchens, Bath, and Millwork.
  • Mentored and coached employees resulting in a 12% increase in productivity.
  • Launched well received program to integrate Specialty Kitchen Design and Installation with other Home Improvement projects to grow sales 90%.
  • 3 out of 5 of the Kitchen designers in my department were awarded nationally as top 5 sales in the company.
  • My location in Redmond was recognized as top 5 in the chain for Specialty Sales.

Professional Experience
01/2014 to Current Assistant Product Merchandiser W.B. Mason Company | Orlando, FL,

Accountable for assisting Brand Merchandising team in preparing for buy meetings, managing order set up, communication pre and post-buy meeting, managing order changes with the buying office, assisting with line assortment and planning, conducting product research, including shopping the market and developing assortment plans, and analyzing product performance against plan. Advanced in Microsoft Word, Excel, Power Point, Outlook, RMS. Proficient in Adobe Illustrator, Adobe In design, Adobe VLR, Adobe Acrobat, Line Planning Application, Flex PLM, RDW.

09/2012 to 01/2014 Buyer Liaison Lowe's Companies, Inc. | Myrtle Beach, SC,

Act as liaison between the Nordstrom Product group, International Business partners, and the Nordstrom Merchandising Group. Responsible for sales reporting and analysis, sample management, order keying, item set up, creating presentation materials and maintaining visual presentation of the Home showroom. Assist in comparative analysis of competing retailers and products. Advanced in Microsoft Word, Excel, Power Point, Outlook, RMS. Proficient in Adobe Illustrator, Adobe In design, Adobe VLR, Adobe Acrobat, Line Planning Application, Flex PLM, RDW.

01/2012 to 09/2012 Privacy Support Analyst Live Nation Entertainment Inc | Boston, MA,

Support the business by implementing information privacy services and tactics as directed. Assist and respond as appropriate to actual/potential information exposure or breach of customer or employee information and conduct related analysis, remediation and prevention recommendations. Apply privacy knowledge and subject matter expertise to business processes, systems and data integration across multiple business areas. Support, evaluate and document business process workflows and use cases that may have Privacy impact(s). Define and document Privacy business requirements by working with the business and other areas of IT. Participate, facilitate and/or support specific execution of assigned tasks for given privacy related projects in partnership with various departments by assessing and advising on privacy related policies, procedures and practices.

01/2012 to 09/2012 Item Analyst Hyatt Hotels Corp. | Sterling, VA,

Gather and prioritize information from buying offices for item set up and maintenance. Enter and maintain merchandising information within Nordstrom's merchandising system, Retek Merchandising System (RMS). Communicate with buying offices to identify item set up procedures, potential issues and process training. Partner with business partners to ensure all aspects of an item are set up correctly. Develop a deep knowledge of merchandising information and Retek Merchandising System (RMS). Identify and communicate new best practices for knowledge sharing across team and divisions. Communicate with the distribution centers and vendors in order to follow-up on missing information. Assist with keying item orders and other office administration as requested.

04/2005 to 2012 Operations Assistant Store Manager Fleet Feet | Kansas City, MO,

Responsible for a 50 million dollar location. Highly skilled in creating impactful presentations, proven ability to multi-task and leverage the principles of project management, ability to influence those not in a direct reporting relationship, track record of developing and implementing innovative marketing communications strategies and reporting the return on investment in those strategies. Demonstrated ability to blend analytical and creative thinking. Experience with developing strategic marketing plans and adhering to deadlines. Strong at establishing effective peer to peer relationships. Job Responsibilities include profit and loss management, loss prevention, managing general liability and workers compensation claims, managing managers, new hire recruitment, interviewing, hiring, receiving, freight and inventory management, safety, inspiring achievement among associates to deliver outstanding customer service and results through contests, reward and recognition, and performance management. During my time at Home Depot, I have consistently beat sales plan, store controllable operating profit, and store controllable operating expenses through game plans and execution. I have taken departments making fewer than 1 million dollars per year and grown them to ten million per year through sales presentations, teaching and coaching of associates, and bridging relationships with installers, vendors and customers. I have extensive experience in sales and marketing.

01/2004 to 08/2004 Reception Yakima Regional Cancer Care Center | City, STATE,

Responsible for balancing schedules for 13 different providers and chemotherapy and radiology sessions. Customer service, phones, chart management

2000 to 2004 Front Office Lead Rohnert Park Medical Associates | City, STATE,

Responsible for managing medical records department and 5 employees. Also managed reception area. Experience in medical billing, customer service

05/1996 to 2000 Assistant Manager Big 5 Sporting Goods | City, STATE,

Responsible for managing 30 associates including interviewing, training, and day to day operations. Experience receiving, managing supply orders, merchandising, cash accounting

Expected in 1999 | International Relations University of California Davis, Davis, California GPA:
University of California Davis 1995-1999 International Relations
Expected in 2004 Associate of Arts | Liberal Arts Santa Rosa Junior College, Santa Rosa, CA GPA:

Santa Rosa Junior College 2003-2004 Liberal Arts


Oracle, Advanced in RMS, Adobe Illustrator, Excel, Powerpoint, Microsoft Word, RDW, Flex PLM, Line Planning Application

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School Attended

  • University of California Davis
  • Santa Rosa Junior College

Job Titles Held:

  • Assistant Product Merchandiser
  • Buyer Liaison
  • Privacy Support Analyst
  • Item Analyst
  • Operations Assistant Store Manager
  • Reception
  • Front Office Lead
  • Assistant Manager


  • Associate of Arts

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