Reliable Assistant Department Manager with 16 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.Experienced Assistant Department Manager adept at problem solving, customer service and hiring and training hardworking, quality staff.Determined, with strong interpersonal skills and extensive retail and sales experience.Enthusiastic as a Photographer committed to delivering promised results and remaining true to a unique artistic vision.
Promoted to Assistant Department Manager after only 8 months of the required full time employment.
Routinely helped as many as 20 customers each day in a high-volume retail outlet.Received many “exceeds expectations” ratings on performance reviews.
Promoted to Lead Photographer in my second year with Lifetouch.Trained and supervised 4 photographers as Lead Photographer. Promoted to Studio Manager the year after.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Completed weekly schedules according to payroll policies.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Addressed and corrected sales staff communication issues in a tactful and effective manner.Worked closely with the district manager to formulate and build the store brand.
Carefully maintained thousands of dollars worth of studio equipment.Monitored studio for adequate quantities of supplies.Conducted all photo shoots in a calm and professional demeanor.Assisted imaging team members with product styling, prep and post production.Collaborated with clients to guarantee satisfaction with advertisements.Explained price and package details to customers.Defined image requirements and planned photographic events.Improvised photographic methods and techniques.Set up precise photographic measurements and control equipment.Collaborated successfully with a variety of personalities and work styles.Photographed special events, including weddings, parties and school portraits.
Encouraged and managed 5 - 7 middle school age students in the production of the school yearbook. Included taking and reviewing photos and copy; making sure everyone was represented; selling ads; and working within publisher deadlines.
Member of the Marching and symphony band
This was an introduction course I took after receiving my first SLR in 1984
Class taken to further understand and grow in the photographic field. Class was taken in the early 1990's
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