Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Detailed Payroll Specialist possessing exceptional communication skills and eagerness to learn. Creative problem solver with 10+ year background in administering payroll processing for Bi-Weekly and Weekly payrolls while following defined procedures. Performs analysis and processing of payroll transactions for new hires, transfers and terminations. Knowledgeable Payroll Specialist overseeing payroll, documentation and reporting functions. Managed payroll activities for 7+ employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes.


· Working knowledge of Microsoft Office including Word, PowerPoint and Outlook

· Communicated well with all levels of Management

· Superb organizational skills and ability to work in a fast-paced, deadline driven environment

· Aptitude for continuous process improvement

· Adapt easily to change and leads with a positive influence

· Knowledge of implementing a payroll system while working with a third party vendor

  • Payroll management
  • Supervisory experience
  • Payroll Processing
  • Technical assistant
  • Biweekly payroll
Work History
Assistant Payroll Supervisor, 07/2017 to Current
KronosAlbany, NY,
  • Administer the Company's payroll and funding functions through the third-party vendor ensuring accurate and timely payroll distribution
  • Managed payroll data entry and processing for 1000+ employees to comply with company guidelines
  • Support and Train The Payroll Department
  • Maintain accurate and organized payroll records for backup to support payroll entries
  • Assist with audit requests
  • Partner with Compensation & Benefits Specialist to ensure accurate and timely benefit deductions
  • Open and distribute HR/Payroll mail
  • Enter and respond to garnishment and child support orders
  • Prepare and complete accurate and timely payrolls
  • Develop, recommend, and implement approved, new or modified processes, audits and policies
  • Interface with financial institutions, third-party benefits administrator and other providers
  • Ensure timely distribution of payroll funding reports and assist accounting groups with collection of payroll funds
  • Develop and prepare required ad hoc reports including funding, payroll, and human resources reports for management
  • Provide general ledger support when needed
  • Assist company associates at all levels with various payroll issues
  • Effectively communicate payroll procedures and deadlines to all departments and field offices
  • Processed payrolls on both Bi-Weekly and Weekly basis nationally
  • Process off-cycle manual checks when necessary
  • Maintain confidentiality of all files and records
  • Year-end payroll and W-2 processing
  • Keep up with SDP changes and updates, communicating changes to employees when necessary
  • Assist employees with payroll inquiries and necessary changes
  • Participate in Payroll/Benefit/HR planning, training, and meetings
  • Process new hire, termination, transfers as staff changes occur
  • Initiate pay changes/increases as they occur after ensuring management approval
  • Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries
  • Perform other duties as assigned
  • Developed team communications and information for meetings
  • Resolved [Type] problems, improved operations and provided exceptional client support
  • Maintained excellent attendance record, consistently arriving to work on time
Payroll Specialist, 07/2007 to 07/2017
Neogen CorporationTX, State,
  • Supported payroll supervisor in all departmental payroll operations by assisting with new hire approvals, contract changes, termination actions, balance verification of general ledger (GL) account numbers and entering termination dates.
  • Documented and processed all garnishments and child support orders.
  • Managed payroll data entry and processing for 500+ employees to comply with company guidelines.
  • Assisted with auditing and responding to company accountants.
  • Maintained consistent knowledge of multi-state and local tax regulations.

Customer Service Representative, 01/2006 to 12/2007
Frost (Cullen/Frost Bankers)College Station, TX,
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Responded to customer requests for products, services and company information
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Reconciled cash drawer and resolved discrepancies
  • Recommended [Product or Service] to customers, thoroughly explaining details
Personal Banker II, 08/2002 to 12/2004
First Convenience BankCity, STATE,
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
  • Checked amount details and fraud markers for transaction papers such as checks and money orders
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Provided customer records on demand, including account statements and copies of checks
  • Sold and cross-sold bank products to new and existing customers
  • Counted and packaged currency and coins
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
  • Reconciled cash drawer and resolved discrepancies
High School Diploma: , Expected in 06/2002
Mesquite High School - Mesquite, TX

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School Attended

  • Mesquite High School

Job Titles Held:

  • Assistant Payroll Supervisor
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  • Personal Banker II


  • High School Diploma

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