.HIGHLIGHTS: Client retention through quality service
** Exceptional interpersonal skills; team player
** Complex problem solving and resolution** Effective time management/Multitasking
** Strong Organization skills** Employee Training and Development** Self-starter and deadline-oriented** Proficient in Word, Excel and Outlook*
*ACCOMPLISHMENTS* *Process Improvement/Training** Oversaw implementation of new HR/Timekeeping/Benefits/Payroll system which resulted in a more streamlined process between departments. Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.*Customer Service (Internal/External)** Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.*Employee Management/Scheduling** Liaised with HR department to establish employee benefits, training, payroll and termination procedures. Facilitated on-boarding of new employees by scheduling training, answering questions and processing paperwork.*
Work well in fast paced environment
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