assistant office manager fingerprint technician resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Profile Summary

Professional and well-grounded office team member with superior clerical skills and time management expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.

  • Supervising technicians
  • Office management expertise
  • Proficient in Microsoft Office
  • Office administration work
  • Front office management
  • Office supervision
  • Front office administration
  • Office record management
  • Office operations
  • Office staff leadership
  • Office administration
  • Office leadership
Assistant Office Manager/Fingerprint Technician, 12/2014 to Current
Orleans Parish Sheriff's OfficeCity, STATE,
  • Applied techniques such as gas and high-performance liquid chromatography.
  • Learned [Task] and [Task] to support office needs.
  • Created agendas and communication materials for team meetings.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Delivered [Product or Service] to customer locations.
  • Handled all delegated tasks, including [Task] and [Task].
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Collaborated with others to discuss new [Type] opportunities.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Completed [Type] project resulting in [Result].
HR Assistant/ Operation Executive Assistant , 08/2011 to 06/2014
AramarkCity, STATE,
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Coordinated executive schedules for team of [Number] [Industry] leaders.
  • Created PowerPoint presentations used for business development.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to [Location] and [Location].
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Spearheaded design of internal database to produce [Action].
  • Managed external contacts for [Job title] and kept track of periodic communication needed for priority contacts.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
  • Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
  • Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Delivered optimal administrative, customer service and case management support through [Action] and [Skill].
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Coordinated meeting and event logistics for senior management, including executives and board of directors.
  • Represented executives in conferences, in person and via e-conferences.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
Assistant Office Manager/IT Executive Assistant, 03/2006 to 06/2011
Recovery School DistrictCity, STATE,
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Assisted in technical support process refinement to improve customer service and support.
  • Observed system functioning and entered commands to test different areas of operations.
  • Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
  • Supported [Type] customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
  • Created receiving reports and updated vendor balance sheets to record accounts payable.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Education and Training
Diploma: Executive Assistant And Executive Secretary, Expected in 12/1987 to Vocational Training School - New Orleans, LA
High School Diploma: , Expected in 05/1985 to J. S. Clark Senior High School - New Orleans,

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Resume Overview

School Attended

  • Vocational Training School
  • J. S. Clark Senior High School

Job Titles Held:

  • Assistant Office Manager/Fingerprint Technician
  • HR Assistant/ Operation Executive Assistant
  • Assistant Office Manager/IT Executive Assistant


  • Diploma
  • High School Diploma

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