Assistant Office Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Industrious office managment with proven administrative and leadership abilities. Well-versed in coordinating schedules, managing correspondence and organizing supplies to meet expected demands. Energetic team player with articulate and upbeat communication style. Organized Administrative Assistant with five years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

  • Training and coaching
  • Customer relations
  • Data entry
  • Workforce Management
  • Project management
  • Expense reporting
  • File and data retrieval systems
  • CRM and office management software
  • Proposal writing
Assistant Office Manager, 09/2017 to Current
Cosentino's Food StoresRaymore, MO,
  • Automated office operations to manage patient correspondence, record tracking and data communications.
  • Coordinated office operations to secure efficiency and compliance with Aspen Dental policies.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Trained team members in administrative procedures and tasks to keep team efficient
  • Maximized and balanced office schedule for optimal productivity and financial returns.
  • Worked with minimal oversight to review and submit bi-weekly payroll for 12 salaried and hourly employees.
  • Maintained clean and presentable front office for patients
  • Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
Dental Assistant, 09/2017 to Current
Gila River Health CareSacaton, AZ,
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments
  • Entered patient data into dental records system using EPMS and observed all confidentiality rules to maintain patient privacy.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay
  • Supported dentist chairside with procedures
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Administrative Assistant, 07/2012 to 09/2017
Community Health SystemWarren, IN,
  • Greeted, registered and assigned patients to rooms.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Computed patient billings and posted charges to patient accounts.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled and confirmed appointments.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
Kennel Assistant, 02/2010 to 07/2012
American Veterinary GroupThomasville, GA,
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Performed opening and closing duties
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Walked dogs 3-4 times per day for amount of time suitable for size and age.
  • Administered medications to animals with meals or treats.
  • Sanitized floors and other surfaces to provide sterile environment.
Education and Training
High School Diploma: , Expected in 06/2010
Williamstown High School - Williamstown, WV,

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Resume Overview

School Attended
  • Williamstown High School
Job Titles Held:
  • Assistant Office Manager
  • Dental Assistant
  • Administrative Assistant
  • Kennel Assistant
  • High School Diploma