Assistant Office Manager Resume Example Health Catalyst

ASSISTANT OFFICE MANAGER

Professional Summary

Seeking a challenging position in the healthcare industry that will utilize my skills and excellent work ethics to contribute to business growth while creating new challenges for self-improvement.

Skill Highlights

Next-Gen, AdvancedMD, Microsoft Works, Excel, WordPerfect 5.1, PowerPoint, TNL 4.0, Medical Manager, Athena Health, Centricity Physician Office, Neighborhood Program, CMS 1500 UB 92, CPT and ICD9, ICD10, Coding Rules.

Professional Experience

Assistant Office Manager
January 2012 to CurrentHealth Catalyst - Cambridge , MA

Responsible for opening and closing the office, including but not limited to straightening up completing financial transaction reports preparing medical records and place patients in rooms and prepare them for examination.
Complete patient registration schedule appointment for patients, and vendors.
Manage, maintain and ensure accurate processing of patient and client record requests.
Handled insurance claims and queries of the patients assisted patients with queries regarding the various medical procedures.
Building relationships with other health care centers.
Ensured compliance of law and compliance of policies of medical health care.
Managing bills and account statements of the patients and medical claims.

Billing Dept Coordinate/Collector Specialist
January 2011 to January 2012Florida Heart Rhythm Specialists, PLLC - City , STATE

Responsible for contacting payers to verify patient benefits and obtain necessary authorization for all Pacemaker check and Defibrillators check done in the office.
Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled in the office.
Promptly communicates any patient problems to the Business Office Manager.
Verifies insurance and discusses patient responsibility with patient.
Take consult orders from various Hospitals in the North Hospital districts for both Physicians and nurse practitioner.
Collect co pays and patients balance at the time of services.
Responsible for billing all office procedure for both Electro physiologist and the nurse practitioners.
Responsible for scheduling all office and outpatient surgeries and procedures as requested by the physician or the physician's office staff.

Billing Dept Coordinate/Collector Specialist
January 2009 to January 2011Florida Institute For Cardiovascular Care - City , STATE

Utilizing the most efficient process notifying the appropriate personnel to ensure accurate collection of co-pay and deductibles of procedures; building rapport and comprehensive of the insurance health plans.
Appealed denials with appropriate documentation per payer requirements.
Write appeal letters as necessary follow up after sending claims to the insurance carrier, responsible for making sure that all the claims will be processed in a timely manner by working closely with the Insurance companies.
Analyzed outstanding balances to determine appropriate course of action.
Prepared and adjusts refunds, contractual differences, and write-offs for approval and processing.
Office billing for two primary care Physician and one Cardiologist verify patients' information on Next-Gen before billing to prevent claims rejections.
Bank deposit; expect credit card payment over the phone.

Insurance and Billing Dept Coordinate/ Collector Specialist
January 2001 to January 2009Intergraded Care - City , STATE

Verified eligibility and benefits for 21 Cardiologist, 2 Cardiac Electrophysiology, one Vein Vascular, for seven different locations, utilizing the most efficient process.
Notifying the appropriate personnel to ensure accurate collection of co-pay and deductibles of procedures; building rapport and comprehensive of the various health plans.
Coordinates and prepared pre-authorization with insurance carriers.
Analyzed outstanding balances to determine appropriate course of action.
Prepared and adjusts refunds, contractual differences, and write-offs for approval and processing.
Verified that all pre-authorizations, registrations and other referral related documents are completed in accordance with federal, state and local regulations.
Assigned up to 18 Physician to do follow up after sending claims to the insurance carrier, Responsible for making sure that all the claims will be processed in a timely manner by working closely with insurance companies.

Education and Training

College - Business Management Coursework. *Educational Training Certificate.Urban League Southern of Connecticut - City, State

Skills

balance, benefits, billing, Business Management, Cardiologist, closing, CMS, CPT, credit, client, documentation, financial, ICD10, Insurance, law, letters, Managing, Medical Manager, Excel, Office, PowerPoint, Microsoft Works, Next, Office Manager, personnel, physiologist, policies, primary care, Coding, rapport, scheduling, phone, WordPerfect 5.1

Resume Overview

School Attended

Urban League Southern of Connecticut

Job Titles Held:

Assistant Office Manager
Billing Dept Coordinate/Collector Specialist
Insurance and Billing Dept Coordinate/ Collector Specialist

Degrees

College - Business Management Coursework. *Educational Training Certificate.

Assistant Office Manager Resume Example

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