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assistant office manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Results-driven Financial Manager equipped with in-depth working knowledge of financial industry. Over 10 years of experience driving financial operations including annual reporting, accounts receivable and payroll. Customer-driven manager of diverse accounts with individual client wishes in mind. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of financial management, including accounts payable and receivable, budget administration and payroll. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Skills
  • Financial analysis and reporting
  • Budget forecasting
  • Financial Management
  • Operations management
  • Policy and procedure modification
  • Patient relations
  • Proficient in Dentrix
  • Proficient use of EPIC software
  • Account Reconciliation
  • Staff Management
Work History
Assistant Office Manager, 09/2021 to Current
Super Micro Computer, Inc.Los Angeles, CA,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
  • Authored business documents to organize and emphasize information quickly and effectively.
  • Conducted research to assist with routine tasks and special projects.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created and updated records and files to maintain document compliance.
  • Optimized office schedule to balance team workloads, group productivity and financial targets.
  • Delivered performance reviews, recommending additional training or advancements.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Financial Coordinator, 06/2009 to 09/2021
Dechert LlpAustin, TX,
  • Promoted during tenure with Davis Family Dentistry, culminating in current responsibility for coordinating all office functions and overseeing staff.
  • Manages all aspects of Revenue Cycles, bookkeeping, accounts receivables, and financial forecasting operations for a practice of five providers.
  • Develops office wide goals and objectives which led to an increase in total office production.
  • Works closely with providers in creation and implementation of new office guidelines and procedures.
  • Gathers and collects all financial data and information and verify whether figures have been accurately entered into computer system.
  • Maintaining financial records for the practice by balancing accounts receivables, identifying discrepancies and providing resolutions which has led to an increase in accounts receivables.
  • Review and post account payable ledger entries and ensure all balance reconciliation is done accurately.
  • Provides treatment information to patients and employees from both the financial and informational standpoints.
  • Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
Expanded Functions Dental Assistant, 12/2002 to 07/2009
Heartland DentalMenomonee Falls, WI,
  • Prepared ten patients daily to undergo dental procedures by discussing treatment, setting up instrument trays, and preparing materials.
  • Exposed intraoral dental diagnostic x-rays in accordance with all guidelines to ensure patient safety.
  • Provided postoperative instructions prescribed by dentist and demonstrated said instructions as needed.
  • Instructed patients in oral hygiene and plaque control programs with friendly and engaging demeanor.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Documented patients' dental health information, medical history and vital signs.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, dental implants, and CEREC crown and bridge fabrication.
  • Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy.
Dental Assistant, 02/2000 to 03/2002
Quad/Graphics, Inc.Lufkin, TX,
  • Made preliminary impressions and occlusal registrations for mounting study casts, and mastered pouring, trimming, and polishing study casts.
  • Cleaned teeth with dental instruments and finished with applications of fluoride.
  • Maintained clean, sterile and positive environments optimizing patient comfort and safety.
  • Trained new dental assistants on office protocol and techniques.
  • Documented dental care services and needed treatment by charting in patient records.
  • Maintained dental supplies inventory by checking stock and determining inventory levels; anticipating needed supplies, placed and expedited orders for supplies.
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Education
MBA: Healthcare Management, Expected in 05/2017 to American InterContinental University - Atlanta, GA,
GPA:
  • Member of Delta Mu Delta Honor Society
  • Graduated summa cum laude
BBA: Healthcare Management, Expected in 05/2015 to American InterContinental University - Atlanta, GA,
GPA:
  • Graduated magna cum laude
Affiliations

Delta Mu Delta Honor Society member

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Resume Overview

School Attended

  • American InterContinental University
  • American InterContinental University

Job Titles Held:

  • Assistant Office Manager
  • Financial Coordinator
  • Expanded Functions Dental Assistant
  • Dental Assistant

Degrees

  • MBA
  • BBA

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