Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Personable experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Multitasking with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration.

Well-coordinated that handles diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organizes resources and clerical support to maintain smooth and efficient operations and enhance team success.

Dedicated and meticulous Office Manager with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.

Organized Office Manager seeking opportunity to leverage

experience optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable with proficiency in document management. Adept at supporting key leadership with advanced organizational, technical and business acumen. Collaborative and driven with skill in ensuring operational and service excellence.

  • CRM and office management software
  • Proposal writing
  • Expense reporting
  • Scheduling and calendar management
  • Invoicing and billing
  • File and data retrieval systems
  • Training and coaching
  • Event coordination
  • Banking operations
  • Report writing
  • Customer relations
  • Microsoft Office
  • Workforce Management
  • Data entry
  • Accounts payable and receivable
  • Billing
  • Senior leadership support
  • Project management
Assistant Office Manager, 03/2014 to 07/2020
Super Micro Computer, Inc.Richmond, VA,
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Developed position rotation to support continuous improvement and operator development.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Cultivated relationships with public, patients and staff members using interpersonal communication skills.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Answered multi-line telephone system in setting and routed calls across 6-person exchange.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Developed sales plan to increase parts department revenue.
  • Collaborated closely with service technicians and managers to verify that parts required for repairs remained in stock.
  • Communicated, negotiated and built relationships with vendors, resulting in optimum pricing, terms, delivery speed and parts return policies.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Recruited and hired qualified candidates to fill open positions.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Maintained organized filing system of paper and electronic documents.
  • Processed accurate payroll for 4 staff and submitted direct deposits.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Revised and maintained master calendar for client appointments.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Checked office supplies stock and placed orders to maintain levels.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
Assistant Parts Manager, 01/2013 to 02/2014
MarinemaxOrlando, FL,
  • Maintained positive customer service ratings for consecutive months by effectively delivering personable client relations.
  • Gathered pertinent information to place orders for all departments, customers and 8 mechanics.
  • Partnered with managers to implement operational enhancements.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Received, examined and reshelved returned parts.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Managed employee schedules and daily assignments.
  • Reduced expense spending, securing low-cost inventory for customers to drive client retention.
  • Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
Ranch Manager, 07/2004 to 12/2012
Grimmway FarmsArvin, CA,
  • Protected environmental areas, team members and consumers from harm by closely monitoring chemical applications and production techniques.
  • Protected operational interests by inspecting crops to determine maturity, detect diseases and isolate insect infestations.
  • Planned harvest and planting schedules.
  • Directed efficient crop production to maximize resource utilization and consistently meet schedule and financial demands.
  • Trained new workers on safety and ranch procedures.
  • Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
  • Inspected structures regularly to identify maintenance needs and coordinate skilled repairs.
  • Oversaw more than 4 personnel and delivered mentorship and training to promote increased productivity.
  • Worked with the owner to determine ranch needs.
  • Performed first aid and treated personnel wounds caused by sharp tools and equipment immediately, which reduced incidences of infection.
  • Managed ranch schedules for livestock, special events and crops.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Trained and hired 4 specialized workers for a large ranch.
  • Supervised day-to-day activities of ranch.
  • Stabilized skid trails, roads and stream crossings.
  • Handled all delegated tasks.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
High School Diploma: , Expected in 06/2000
Yerington High School - Yerington, NV

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School Attended

  • Yerington High School

Job Titles Held:

  • Assistant Office Manager
  • Assistant Parts Manager
  • Ranch Manager


  • High School Diploma

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