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assistant nurse manager resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
  • Assistant Nurse Manager with strong background planning nursing care within the Community Living Center setting. Successfully directed staff, observed care delivery and offered clinical support. Enhanced staff performance significantly by boosting morale and providing constructive feedback.
  • Assistant Nurse Manager offering 3 years in clinical management and staff leadership. Collaborated with Nurse Manager to oversee hiring and training, direct patient care and employee performance. Strictly enforced safety protocols and standard procedures to drive optimal patient outcomes.
  • Hardworking nursing professional with unsurpassed work ethic and expertise in unit management. Knowledgeable about effective standards and strategies for quality assurance, cost control and patient care. Fully-credentialed in Mississippi, with a multi-state licensure.
  • Skilled at directing and improving nursing care for long term care and short stay rehabilitative patients by directing team members, assessing protocols and improving monitoring. First-rate clinical expertise and judgment honed during 18-year career.
  • Hardworking and reliable Registered nurse with strong ability in multitasking and prioritizing care needs. Highly organized, proactive and punctual with team-oriented mentality.
Skills
  • Patient Care
  • Healthcare Delivery
  • Employee Relations
  • Patient education and advocacy
  • Staff leadership
  • Nursing assignments
  • Quality controls
  • Electronic charting skills
  • Staff supervision
  • Performance metrics
  • Acute and rehabilitative care
  • Schedule management
  • Patient safety
  • Personnel management
  • Evaluation
Experience
09/2018 to Current
Assistant Nurse Manager Adventhealth Ormond Beach, FL,
  • Supported Nurse Manager with employee development and care quality management.
  • Evaluated and resolved potential patient safety issues with consideration to age and disability.
  • Collaborated with physicians and other staff to maintain continuum of care.
  • Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
  • Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
  • Completed weekly floor work to stay up to date on latest clinical practices and procedures.
  • Improved patient outcomes through peer groups and client education.
  • Coordinated employee schedules and job assignments.
  • Managed performance of nursing staff of 42 by reviewing task completion, prioritization and reports.
  • Provided case management, milieu management and emergency intervention.
  • Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.
  • Boosted patient outcomes through delivery of peer groups and client education.
  • Imparted medical, operational and patient care knowledge to junior nurses.
  • Evaluated patients' needs and preferences to create and update treatment plans.
  • Created action plans for staff development and performance improvement.
  • Incorporated evidence-based nursing into practice environment.
  • Assessed effectiveness of patient interventions to maintain quality care.
10/2003 to Current
Registered Nurse Heartland Health Albany, MO,
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Delivered care to Twelve patients per day, including coordinating and evaluating interdisciplinary care.
  • Advanced nursing competencies through participation in simulation exercises and practice improvement projects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics.
  • Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Used feedback and clinical data to improve care quality and patient outcomes.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Oversaw efficient nursing operations in 12 bed long-term care unit and 12 bed short stay rehab unit.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Delivered high-quality nursing care to patients on 20 bed medical-surgical unit.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
08/2020 to 10/2020
Interim Nurse Manager Department Of Veterans Affairs City, STATE,
  • Kept close eye on department operations to maintain effective coverage of all needs.
  • Managed performance of nursing staff of 42 by reviewing task completion, prioritization and reports.
  • Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
  • Oversaw clinic administration, including financial management, recruitment and human resources.
  • Initiated training and education programs for supporting healthcare staff.
  • Delivered overtime report documents to board to keep executives informed of all potential financial issues.
  • Trained and qualified staff per board requirements as well as national, state and local regulations.
  • Facilitated peer-to-peer conflict resolution.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Led and motivated 42 employees through supervision, training and coaching on duties and daily operational activities.
  • Optimized case and clinical management and recommended plans to improve safety and health programs.
  • Managed operations in accordance with budget requirements.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options.
  • Evaluated patients' needs and preferences to create and update treatment plans.
  • Completed weekly floor work to stay up to date on latest clinical practices and procedures.
  • Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
  • Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
  • Boosted patient outcomes through delivery of peer groups and client education.
  • Coordinated employee schedules and job assignments.
Education and Training
Expected in May/2003 to to
Associate of Science: Registered Nurse
Mississippi Gulf Coast Community College - Gulfport, MS,
GPA:
Expected in May/2018 to to
Bachelor of Science: Criminal Justice
William Carey University - Hattiesburg, MS
GPA:
  • Member of S.T.O.R.M (Sobriety Trained Officers Representing Mississippi)
Expected in May/2018 to to
Bachelor of Science: Registered Nurse
William Carey University - Hattiesburg, MS
GPA:
  • Sigma Theta Tau International Nursing Member
Expected in to to
Master of Science: Family Nurse Practitioner
Troy University - Montgomery, AL,
GPA:

currently enrolled in the Family Nurse Practitioner program at Troy University Montgomery with an expected graduation date of 12/2023.

Accomplishments
  • Consistently maintained high customer satisfaction ratings.
Activities and Honors
  • Sigma Theta Tau International Nursing
  • Member of S.T.O.R.M (Sobriety Trained Officers Representing Mississippi)

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Resume Overview

School Attended

  • Mississippi Gulf Coast Community College
  • William Carey University
  • William Carey University
  • Troy University

Job Titles Held:

  • Assistant Nurse Manager
  • Registered Nurse
  • Interim Nurse Manager

Degrees

  • Associate of Science
  • Bachelor of Science
  • Bachelor of Science
  • Master of Science

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