close
Jameson Gould

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Attentive Guest Relations Executive who pays close attention to each detail of the guest experience. Adept at working with local organizations to develop cross-over promotions creating new internal activities that are popular with guests and helping to create effective marketing materials. Specializes in resorts and resort hotels.

Core Qualifications
  • Experienced in the many aspects of guest relations and guest satisfaction
  • Extremely attentive to all details
  • Strong communication and negotiation skills
  • Able to develop strong policies that create a positive guest experience
  • Very strong managerial and supervisory skills
  • Exceptional computer skills
Experience
Guest Relations Executive
8/1/2009 – 7/1/2014
Company Name
City, State
  • Developed a series of guest relation initiatives that resulted in a dramatic increase in return guests.
  • Worked with the staff management to develop better ways to deliver services to guests throughout the day.
  • Responsible for hiring and firing all guest services employees as well as front desk personnel.
Guest Relations Executive
5/1/2004 – 8/1/2009
Company Name
City, State
  • Responsible for developing guest relations policies that resulted in a 30 percent increase in return guests.
  • Responsible for hiring training and firing all guest relations personnel.
  • Responsible for negotiating activities and promotions with local businesses.
Guest Relations Executive
6/1/1998 – 5/1/2004
Company Name
City, State
  • Responsible for developing guest relations metrics that were used to gauge employee performance.
  • Responsible for maintaining a quality staff of guest relations personnel.
  • Responsible for creating a concierge service that resulted in an increase of 24 percent in return guests.
Education
Bachelor’s Degree – Hospitality
1998
University Name
City, State

Customize This Resume

There are plenty of opportunities to land a Guest Relations Executive job position, but it won’t just be handed to you. Crafting a Guest Relations Executive resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.

View all Resume Examples

What to read next

1/3

Featured in:*

Media features graphic LiveCareer

*The names and logos of the companies referred to in this page are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer.