I am a seasoned restaurant and retail manager with 22 years of related experience and a results-driven nature. It is my duty to hire, train and motivate employees to achieve continuous improvement of performance and revenue targets, along with exceptional customer service and customer relations.
I possess astute business understanding and am experienced in contributing to strategic planning, delivering improvements in processes, productivity, and costs.
I have supervised a team of up to 60+ team members at a time, maintain the profit objectives, and analyze future trends.
In all the roles I have held, I have fostered strong relationships with customers and strategic associates.
I consider myself to be an outgoing and very hard working individual that cares about people, customers, family and life. I pride myself on doing a great job in whatever task I set my mind to.
I strive to be a strong, reliable and hardworking manager familiar with working alone or with a team to serve numerous customers per shift.
My associates appreciate my hard work and determination as well, and my hard work reflects upon that of my fellow associates, to which they too are motivated to do their absolute best with love and care.
I believe in a "do as I say, and as I do", work concept.
I am a knowledgeable restaurant and retail manager trained in bar operations while offering diligent leadership, planning and organizational skills. I am dedicated to maximizing profits with effective cost controls and promotional strategies, and a skilled team builder and trainer with a solid customer service background.
I'm a customer-oriented manager. I make sure that my work is diligent in the intricate supply restocking tasks and customer area cleanliness and strive to be a strong team leader and trainer while lending hands-on organization and understanding to fellow team members.
I pride myself in being a multi-talented manager able to transform under-performing establishments into successful operations. I am a motivational team builder and superior problem solver, and excel at overcoming challenges and streamlining operations for optimal efficiency.
I look to be a logical individual; possessing unprecedented customer service, organizational and oral communication skills that has only improved with my vast experience.
Equipped with 22 years of experience managing high volumes of clients on a day-to-day basis at all points of the year; I am highly intuitive with inventory control and money saving strategies, along with customer care and comfort.
I am a highly motivated professional with expertise in mixology, beer, liquor and wine along with a solid background in team leadership and operations.
A skilled manager with a strong track record of success in all areas of restaurant and retail operations, I am resourceful and hard working with excellent attention to detail and strong leadership properties.
I strive to give the most superior customer service in any situation, whether it be handling a simple complaint, or taking care of that familiar face with the utmost care and kindness.
I hope this information is useful, and that I am a prime candidate for the position with your company.
Thank you for your time, and I look forward to discussing my application further at an interview.
- Robert Harrison
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